Elresalla Diada Dadum
Leeds,West Yorkshire
Summary
I am an attentive international student with experience supporting international student experiences, including assisting with orientation and onboarding to help ensure smooth transitions. I provide clear and informative support that encourages student integration and retention. I am an ambitious and highly organised individual with strong communication skills, able to proactively address challenges through critical thinking. I have been frequently commended for my strong work ethic and commitment to high-quality work. In addition, I am a confident communicator who builds strong relationships, understands client needs, and delivers excellent customer service. I am a quick learner who adapts easily to new systems and processes and bring enthusiasm and positive energy to collaborative team environments.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work history
Job Trading Assistant
Sainsbury's Local
Leeds, West Yorkshire
06.2025 - 01.2026
- Handled stock with due care and attention, limiting damage and unnecessary waste.
- Carried out day-to-day trade yard duties, keeping areas clean, tidy and well-stocked.
- Provided helpful customer advice on sourcing and locating desired products.
- Maintained visually appealing displays through regular stock replenishment and reorganisation.
- Unloaded and sorted incoming stock deliveries, redistributing products for display and storage.
- Communicated with customers professionally, offering support and enabling access to desired products.
- Quickly cleared spillages and breakages, displaying correct signage to minimise staff and customer risk.
Ambassador
University of Leeds
Leeds
09.2023 - 01.2026
- Signposted additional services to meet customer needs.
- Retained industry and service knowledge to provide helpful, informative guidance.
- Built relationships and rapport quickly for positive public and staff communications.
- Inspired people through personal success stories to increase motivation.
- Spoke to around 30 potential students and parents during open days
Work Experience
Hoare Lea
Leeds
10.2024 - 10.2024
- Worked as a Mechanical Engineer, conducting heat loss calculations.
- Calculating the area of the water supply to be installed.
- Worked at an event for high school students to highlight what the company does.
- Shadowed the daily activities of office staff to gain an understanding of the scope of work.
- Maintained, organised, and updated file systems for easy staff use.
- Contributed to project management tasks, tracking progress, and coordinating with team members for timely completion.
Cashier
VIP for Bee Natural Honey Production
Khartoum
11.2020 - 11.2021
- Processed sales, exchanges, and refund transactions efficiently to reduce customer waiting times.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
- Maintained clean, tidy, and organised checkout areas.
- Managed queue efficiently, reducing waiting times and improving customer satisfaction.
Education
Master of Engineering - Chemical and Nuclear Engineering
University of Leeds
Leeds07.2026
High School Diploma - High School Diploma
Unity High School
Khartoum2020
Foundation Degree in Science - Science, Engineering, and Computing
Leeds International Study Centre
Leeds 09.2021 - 05.2022
Skills
- Mass and Energy Balance
- Fluid Mechanics
- Heat Transfer
- Thermodynamics
- Communication Skills
- Cash Register Operation
- Sales
- Multilingualism
- Team Building
- Problem Solving
- HYSYS
- Customer service
- Shelf stacking
Languages
French
English
Arabic
Hobbies and Interests
- Touring
- Visiting Museum
- Watching Movies
- Dancing
- Kickboxing
- Shopping
Timeline
Job Trading Assistant
Sainsbury's Local
06.2025 - 01.2026
Work Experience
Hoare Lea
10.2024 - 10.2024
Ambassador
University of Leeds
09.2023 - 01.2026
Foundation Degree in Science - Science, Engineering, and Computing
Leeds International Study Centre
09.2021 - 05.2022
Cashier
VIP for Bee Natural Honey Production
11.2020 - 11.2021
Master of Engineering - Chemical and Nuclear Engineering
University of Leeds
High School Diploma - High School Diploma
Unity High School