Organised professional with extensive experience in administration and operational efficiency. Proficient in Microsoft Office Suite and database management, with proven skills in multitasking and time management. Expertise in coordinating schedules, managing communications, and maintaining organised workspaces to enhance productivity. Committed to streamlining office operations and supporting team success through effective administrative support.
Overview
32
32
years of professional experience
2
2
years of post-secondary education
Work history
Office Administrator & Receptionist
Bower Bailey Solicitors
Banbury, United Kingdom
01.2006 - 07.2025
Facilitated visitor management and handled all incoming calls and enquiries.
Maintained reception and communal areas, coordinating meeting rooms and appointments.
Organised team meetings and Zoom training sessions for staff.
Distributed post, deliveries, faxes, emails, and managed online correspondence.
Arranged travel for staff and clients, ensuring seamless logistical support.
Oversaw office maintenance, handling stationery, refreshments, and sundries procurement.
Produced mailshots for annual networking events, coordinating with caterers and venue staff.
Created and maintained client documentation database at Banbury office.
Provided administrative support during high-pressure periods, aiding overall productivity.
Streamlined office operations by implementing effective filing systems.
Managed daily scheduling to facilitate organised operations.
Coordinated meetings and appointments, ensuring effective time management.
Facilitated training sessions for new hires ensuring quick familiarisation with office protocols.
Ensured compliance with health and safety regulations at all times.
Handled sensitive information discreetly, adhering strictly to confidentiality protocols at all times.
Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
Organised filing systems and maintained records and documentation in alignment with company policies and data security protocols.
Managed database to maintain updated records and accuracy.
PA/Secretary
Brethertons Solicitors
Banbury, United Kingdom
08.2004 - 08.2006
Managed client enquiries to ensure timely and effective responses.
Coordinated diary management for Partner in charge of Commercial Law Department.
Prepared commercial leases and agreements with attention to detail.
Maintained training records, work experience logs, and firm’s client database.
Organised networking events, including seminars and business breakfast/lunch clubs.
Executed mailshots, booked venues, ordered refreshments, and prepared presentations using PowerPoint.
Participated in team meetings for insightful contributions and idea generation.
PA/Secretary
Leport & Co Solicitors
Banbury, United Kingdom
04.1999 - 08.2004
Managed diary and scheduling for Counsel, ensuring timely bookings for hearings and meetings.
Prepared Court bundles and provided regular updates on sensitive cases to clients.
Supported clients during proceedings in Court, fostering strong professional relationships.
Executed extensive typing and administrative tasks in a high-pressure environment.
Office Assistant/PA
Cherwell Business & Property Services
Banbury, United Kingdom
09.1993 - 04.1999
Promoted from Youth Trainee to PA after completing college course.
Conducted weekly advertising and prepared tenancy agreements for properties.
Executed property inventories and interviewed prospective tenants.
Facilitated client meetings for property viewings.
Managed a secretarial service, typing letters, reports, and mail shots.
Oversaw bookkeeping, VAT returns, and banking procedures.