Summary
Overview
Work History
Education
Skills
Authorization
Languages
Additional Information
Timeline
Hi, I’m

ELONA KURTI

Rovigo,RO
ELONA KURTI

Summary

Energetic professional with resourceful nature and strong commitment to quality instruction. Assists associates with training and development needs, using active listening and communication.

Upbeat Trainer accomplished in developing and delivering engaging training programmes. Works with diverse learners to support comprehension and skill development. Provides helpful feedback to improve performance and meet learning objectives.

Overview

9
years of professional experience

Work History

Amazon Logistics
San Bellino (RO)

AFM trainer
03.2022 - Current

Job overview

  • Monitored employee progress, offering feedback to management on additional training requirements.
  • Analysed training needs to determine learning styles and skills shortages.
  • Recorded data, completed relevant paperwork, and reviewed targets.
  • Developed effective training manuals, modules and teaching aids.
  • Assigned training exercises and skill assessments to newly hired employees.
  • Coordinated individual training sessions to support new hire orientation and retention.
  • Defined and documented learning outcomes to monitor program success.

Amazon Logistics
San Bellino (RO)

Trainer
12.2021 - Current

Job overview

  • Identified skills and knowledge gaps, tailoring workshops appropriately.
  • Monitored employee progress, offering feedback to management on additional training requirements.
  • Analysed training needs to determine learning styles and skills shortages.
  • Delivered instruction across various topics, integrating audio-visual presentations and training materials.

Amazon Logistics
San Bellino (RO)

Associate - Instrcutor and Coach
09.2020 - 06.2021

Job overview

  • Collaborated with other departments to practise compliance with policies and guidelines of company.
  • Delivered practical and workshop training to associates .

WindTre
Ferrara (FE)

Shop Assistant
09.2019 - 06.2020

Job overview

  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Documented stock count and operations to track usage and procurement.

TIM
Ferrara (FE)

Promoter | Sales Assistant
03.2019 - 06.2019

Job overview

  • Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
  • Accepted and processed cash, cheque, card and mobile payments using POS systems.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial profit increases.
  • Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
  • Received and processed product returns.

Ambulatorio - Dottoressa Marino Maria Antonietta
Ferrara

Medical Assistant | Secretary
06.2018 - 03.2019

Job overview

  • Accurately recorded patient history, vitals and medical notes.
  • Improved patient experience through constant care and kindness.
  • Worked flexibly to meet demands of patient needs.

Outlet Delta Po - Pienza Sartorialist
Occhiobello (RO)

Shop Assistant
04.2017 - 06.2018

Job overview

  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Helped customers obtain specialised help for refunds and exchanges.
  • Organised displays to promote inventory and encourage customer purchases.

Sgnadur /La Sgarbata
Ferrara

Bartender / Waiter's Assistant
07.2014 - 01.2018

Job overview

  • Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
  • Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
  • Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
  • Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.

Education

Hight School - Istituto Luigi Einaudi
Ferrara

Diploma from Social Health Technician
04.2001

Skills

  • Training and assessment strategy
  • Induction programmes
  • Coaching and mentoring
  • Confident communicator
  • Skills gap analysis
  • Learning and development interventions

Authorization

I authorize the processing of my personal data pursuant to Legislative Decree 30 June 2003, n.196.


Data 07 September 2023

Elona Kurti

Languages

English
Intermediate
French
Intermediate
Italian
Native
Albanian
Native

Additional Information

  • 05/02/1995

Timeline

AFM trainer

Amazon Logistics
03.2022 - Current

Trainer

Amazon Logistics
12.2021 - Current

Associate - Instrcutor and Coach

Amazon Logistics
09.2020 - 06.2021

Shop Assistant

WindTre
09.2019 - 06.2020

Promoter | Sales Assistant

TIM
03.2019 - 06.2019

Medical Assistant | Secretary

Ambulatorio - Dottoressa Marino Maria Antonietta
06.2018 - 03.2019

Shop Assistant

Outlet Delta Po - Pienza Sartorialist
04.2017 - 06.2018

Bartender / Waiter's Assistant

Sgnadur /La Sgarbata
07.2014 - 01.2018

Hight School - Istituto Luigi Einaudi

Diploma from Social Health Technician
04.2001

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ELONA KURTI