- League Rugby
- Regular Gym Training
- Photography
- Hiking
- Arts and Crafts
- Variety Sports
Eloise Snow
St Austell,Cornwall
Summary
Dynamic Hospitality Professional with extensive experience in cocktail crafting and customer service. Delivers reliable service and maintains high standards of health and safety while managing bar inventory and cash transactions. Ensures positive guest experiences through effective communication and teamwork in fast-paced environments. Responds to changing demands with professionalism, supporting colleagues and promoting a collaborative atmosphere.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Bartender
Darwin (Piran Meadows) Limited
Newquay, Cornwall
07.2026 - Current
- Successfully managed high-volume shifts, serving up to 200 customers without compromising service quality.
- Customised drink orders based on customer preferences, demonstrating versatility and expertise.
- Took customer orders and prepared drinks following best practices for each type.
Extreme Assistant
GLL
Newquay, Cornwall
06.2026 - Current
- Supported children with Autism and complex needs, fostering inclusive educational experiences.
- Resolved complaints through effective communication and problem-solving, enhancing overall satisfaction.
- Ensured compliance with health and safety regulations, safeguarding well-being of staff and students.
Barista
Lanjeth Nursery and Water Gardens
St Austell, Cornwall
05.2025 - 05.2026
- Prepared and served hot and cold beverages, including fresh coffee, espresso drinks and brewed teas.
- Assisted in the planning and execution of public events and workshops, promoting horticulture education among attendees of all ages.
- Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
- Maintained a clean and sanitary work environment, regularly cleaning coffee machines, counters, and customer areas.
- Maintained clean, hygienic food service counters through regular sanitisation.
Hospitality Assistant
Eden Project
St Austell, Cornwall
05.2022 - 05.2026
- Coordinated team members to take, serve and clear orders accurately and promptly.
- Handled customer complaints with empathy and professionalism, resolving issues to the satisfaction of all parties involved.
- Operated espresso machines and other coffee-making equipment with expertise, ensuring high-quality beverage production.
- Implemented health and safety guidelines rigorously, ensuring a safe environment for guests and staff.
Waitress
The Longstore Charlestown
St Austell, Cornwall
03.2025 - 05.2025
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Managed multiple tables efficiently, prioritising tasks to maintain seamless service during peak hours.
- Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
Education
A-Levels - Psychology, Geography, Photography
Truro College
Truro01-2026
GCSEs - Multiple Subjects
Poltair School
St Austell, CON01-2024
Skills
- Beverage knowledge
- Cocktail preparation
- Espresso operation
- SEN support
- Cash handling
- Accurate cash handling
- Money handling
- Hospitality expertise
- Multitasking efficiency
- Complaint handling
- Customer service
- Communication
- SEN support
- Crisis management
- Staff onboarding
- Coffee and tea knowledge
- Crisis management
Certification
- Driving Licence
- DBS certified
- Journalism Work Experience
- Fashion On-Demand Work Experience
- Devon and Cornwall Work Experience
- Dofe Bronze Certificate
Interests
Accomplishments
- Ten Tors (British Army) 35 miles
- Abbots Way Expedition (Spirit of Adventure)
Timeline
Bartender
Darwin (Piran Meadows) Limited
07.2026 - Current
Extreme Assistant
GLL
06.2026 - Current
Barista
Lanjeth Nursery and Water Gardens
05.2025 - 05.2026
Waitress
The Longstore Charlestown
03.2025 - 05.2025
Hospitality Assistant
Eden Project
05.2022 - 05.2026
A-Levels - Psychology, Geography, Photography
Truro College
GCSEs - Multiple Subjects
Poltair School