Eloise Brennan
Godalming,Surrey
Summary
Confident, friendly and approachable young professional, bringing strong communication and problem-solving skills suited for customer service environments. Demonstrates keen ability to listen and respond to customer needs, ensuring satisfaction and loyalty. Ready to drive positive customer experiences and contribute to success of any role.
Overview
1
1
year of professional experience
35
35
years of post-secondary education
Work history
Assistant
DRD Developments
Godalming, Surrey
2025.06 - 2025.07
- Assisted in budget planning to ensure fiscal responsibility.
- Streamlined office processes with implementation of new filing system.
- Drafted business letters and emails to facilitate clear communication.
- Supported over 30 staff members with administrative tasks, reducing workload stress.
- Maintained digital database, enhancing ease of access to information.
- Coordinated 50% of team meetings to enhance communication and productivity.
- Took on additional tasks on manager's request.
Waitress
Camino cafe
Godalming, Surrey
2024.07 - 2024.07
- Ensured smooth restaurant operation by effectively managing reservations system.
- Managed over 50 table settings for enhanced dining experience.
- Enhanced guest satisfaction through attentive and prompt service.
- Accommodated special event needs, provided customised services for parties.
- Improved customer satisfaction by providing efficient and friendly service.
- Maintained clean and organised dining area for customer comfort.
- Ensured compliance with health regulations through effective cleaning practices in dining area.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Met special dietary requests with careful preparation and presentation of dishes.
Education
A-Levels - Economics A
St Peters Catholic School - Sixth Form
Guildford, Surrey 2024.09 -
A-Levels - Business
St Peters Catholic School - Sixth Form
Guildford, Surrey 2024.09 -
A-Levels - Psychology
St Peters Catholic School - Sixth Form
Guildford, Surrey 2024.09 -
GCSEs - Religious Studies: Route B
St Peters Catholic School
Guildford, Surrey 2019.09 - 2024.06
GCSEs - Art And Design
St Peters Catholic School
Guildford, Surrey 2019.09 - 2024.06
GCSEs - Combined Science: Trilogy Tier H
St Peters Catholic School
Guildford, Surrey 2019.09 - 2024.06
GCSEs - Geography
St Peters Catholic School
Guildford, Surrey 2019.09 - 2024.06
GCSEs - Business
St Peters Catholic School
Guildford, Surrey 2022.09 - 2024.06
GCSEs - English Language 2.0
St Peters Catholic School
Guildford, Surrey 2019.09 - 2024.06
GCSEs - English Literature
St Peters Catholic School
Guildford, Surrey 2019.09 - 2024.06
GCSEs - Mathematics Option H
St Peters Catholic School
Guildford, Surrey 2019.09 - 2024.06
Skills
Teams leadership
Customer Service
Communication skills
Task Communication
Social media marketing
Accounting skills
Accomplishments
Apprentice Challenge Winner for Business Management- Team leader of this challenge and the overall winners.
I assigned best fitted roles to my other team mates through strong but flexible communication techniques, we worked together as a team, collaborating our wide range of skills to secure first place.
Awards
Peak potential school award
I was awarded with a certificate for conveying my peak potential throughout the school years, displaying a hardworking ethic and strong determination to be the best version of myself.
In addition to this, I have been advocated as the team leader for many of my schools sporting events which never lost an event as I ensured through my leadership skills that I was admitting the correct roles to each individual in a calm yet assertive manner.
Affiliations
I have a strong interest in media management and have created advertisements for own brands such as a cruise liner. I can display a wide range of media marketing skills that effectively promotes businesses and attracts loyal customers.
Timeline
Assistant
DRD Developments
2025.06 - 2025.07
A-Levels - Economics A
St Peters Catholic School - Sixth Form
2024.09 -
A-Levels - Business
St Peters Catholic School - Sixth Form
2024.09 -
A-Levels - Psychology
St Peters Catholic School - Sixth Form
2024.09 -
Waitress
Camino cafe
2024.07 - 2024.07
GCSEs - Business
St Peters Catholic School
2022.09 - 2024.06
GCSEs - Religious Studies: Route B
St Peters Catholic School
2019.09 - 2024.06
GCSEs - Art And Design
St Peters Catholic School
2019.09 - 2024.06
GCSEs - Combined Science: Trilogy Tier H
St Peters Catholic School
2019.09 - 2024.06
GCSEs - Geography
St Peters Catholic School
2019.09 - 2024.06
GCSEs - English Language 2.0
St Peters Catholic School
2019.09 - 2024.06
GCSEs - English Literature
St Peters Catholic School
2019.09 - 2024.06
GCSEs - Mathematics Option H
St Peters Catholic School
2019.09 - 2024.06