Hi, I’m
Elodie Galliford
Sayulita,Mexico
Summary
Experienced in hospitality with focus on customer service. Specialising in creating welcoming environment, utilising interpersonal skills and knowledge of food and beverages. Known for multitasking abilities in fast-paced environments and quick problem-solving, ensuring seamless operation and customer satisfaction. Adaptable professional with strong work ethic and keen to expand knowledge in bartending. Possess excellent communication and problem-solving skills, along with friendly and approachable demeanour therefore collaborating well within a team.
Overview
1
Certificate
Work history
Country creaturesClanfield, Oxfordshire, England
Food Runner
09 2021 - 04 2022
Job overview
- Ran food from the kitchen to tables
- Lept track of food tickets including whats on the ticket and the times to ensure food comes out on time
- Relayed information from the kitchen to the rest of FOH staff
- Opened and closed down the pass at the beginning and end of shifts.
- Assisted the kitchen with simple food prep duties.
- Polished and distributed cutler.
- Supported overall restaurant operation, assisting other team members when necessary for seamless service.
Country creatureClanfield, Oxfordshire, England
Waitress
04 2022 - 04 2025
Job overview
- Took orders, ensured food and beverages made it to the customers and checked back to ensure customers needs are accomadated
- Knowledgable on the menu for better recommendations
- Kept the dining area clean throughout the shift as well as following clean down routines at the end of service
- Delivered checks, collected cash or credit card payments and provided receipt to customers.
- Collaborated with kitchen staff to ensure order accuracy and dietary requirements are acknowledged and met.
- Helped bar staff with barback duties such as polishing and putting away glasses, pouring pints and fetching needed stock from the cellar.
- Folded napkins for service.
- Kept efficient service throughout 200+ cover services and large functions.
Education
Rugby School
International Baccalaureate
09/2022 - 06/2024
University overview
- Grade: 37 points
- Higher Level: Maths, Physics, Spanish
- Standard Level: Economics, English, Computer Science
Skills
- Proficient Spanish knowledge - studied at school for 7 years
- Efficient under pressure
- Menu knowledge
- Opening and closing procedures
- Good time management
- Customer rapport building
- Health and Safety awareness
- Strong communication
- Enthusiastic communicator
Certification
- COSHH training
- food safety training
- allergy training
Timeline
Food Runner
Country creatures
09 2021 - 04 2022
Waitress
Country creature
04 2022 - 04 2025
Rugby School
International Baccalaureate
09/2022 - 06/2024