EL MEHDI JAIDI
Blackpool,Blackpool
Summary
Accomplished professional with extensive expertise in restaurant business operations, specialising in digital reservation and table management systems. Demonstrates proficiency in menu costing, budget administration, and cost control, ensuring financial efficiency and profitability. Adept at efficient complaint handling and event planning, with a strong commitment to hygiene legislation and food safety compliance. Career goals include leveraging skills in financial management and equipment maintenance to enhance operational excellence within the hospitality industry.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work history
F&B Manager
Britannia Hotels Ltd
Blackpool
05.2023 - 01.2026
- Experienced food and beverage manager at Britannia Hotels, overseeing kitchen operations, menu planning, and staff coordination to provide high-quality dining experiences
- Trained newly hired employees on service techniques, company procedures and safety processes
- Maintained cleanliness and organisation within the dining area, adhering to hygiene standards
- Managed inventory, placed orders for supplies, and monitored stock levels to maintain optimal operational flow
F&B supervisor
Gourmet Restaurant
London
11.2019 - 01.2022
- Coordinating staff, and ensuring exceptional guest service
- Responsible for overseeing dining areas, inventory control, and maintaining compliance with health and safety standards
- Lead teams effectively, support training initiatives, and handle customer inquiries to enhance the overall dining experience
Store manager
Wrap It Up
London
01.2016 - 01.2019
- Results driven store manager with hands-on experience in fast food operations, focused on optimizing store performance, staff management, and customer satisfaction
- Managed daily operations, including inventory control, team scheduling, and quality assurance to meet high service standards
- Ability to lead teams in a fast-paced environment, improve customer experiences, and achieve sales targets through strategic planning and effective operational oversight
- Training staff, managing budgets, and ensuring compliance with health and safety regulations
Education
GCSEs - Economics
Cady Ayad
Marrakech 09.2012 - 06.2013
IELTS Degree - English
Ulster University
London 03.2014 - 11.2014
Bachelor of Business Administration - Business Administration
London school of commerce
10.2015 - 02.2018
Skills
- Digital reservation systems
- Table management systems
- Efficient complaint handling
- Event planning expertise
- Menu costing proficiency
- Hygiene legislation compliance
- Restaurant business operations
- Equipment Maintenance
- Financial management
- Food safety compliance
- Budget administration
- Cost control
- Profit and loss understanding
Accomplishments
- Sales Increase Leadership: Led a team to increase restaurant sales and achieved monthly targets.
- Menu Innovation: Implemented new menus that improved customer satisfaction.
- Staff Training Efficiency: Trained staff members, improving service speed.
- Cost Reduction: Attained perfect labour control to 20% while maintaining food cost to 35 - 45% on weekly basis of Net Profits.
LANGUAGES
English
Advanced
French
Upper intermediate
Arabic
Native
Timeline
F&B Manager
Britannia Hotels Ltd
05.2023 - 01.2026
F&B supervisor
Gourmet Restaurant
11.2019 - 01.2022
Store manager
Wrap It Up
01.2016 - 01.2019
Bachelor of Business Administration - Business Administration
London school of commerce
10.2015 - 02.2018
IELTS Degree - English
Ulster University
03.2014 - 11.2014
GCSEs - Economics
Cady Ayad
09.2012 - 06.2013