Elma Lee

• Process and fulfil internet, Amazon and third-party orders accurately and efficiently to meet daily dispatch targets.
• Pick, check and prepare orders while ensuring product quality standards and verifying Best Before End (BBE) dates.
• Pack orders securely to minimise damages and ensure safe transportation.
• Generate dispatch documentation and courier labels to support smooth shipment operations.
• Maintain internet stock accuracy through effective inventory control (stock transfers, basic stock checks, proactively raise and follow up on product shortages to minimise operational disruption.)
• Follow up with the return goods
• Handle pushers order

Key Achievements

• Consistently achieved order fulfilment and dispatch deadlines while maintaining a high level of accuracy.
• Reduced order errors and product damage through careful quality control and packaging processes.
• Supported efficient inventory management by maintaining accurate stock records and warehouse procedures.
• Cooperated effectively with warehouse operatives to complete re-sacking and general warehouse duties efficiently and safely

• Responsible for inventory management and stock control activities
• Supported sales & logistics co-ordination with customers
• Scheduled and managed resources to deliver the project. This involved working with Logistics Manager and other stakeholders.
• Responsible for the in-house training
• Worked with IT team set up a new system, in order to enhance the sales flow and inventory level
• Prepared various reports

Key Achievements

• I was successful to work out with the out-sourced system company to set up a own brand system, in order to enhance the sales flow and inventory level in between our world-wide branch, monitoring all products in the logistics chain to ensure delivery to set time and maintenance of adequate inventory levels. I am responsible to coordinate with internal and external parties and solve their problems.

• Document control – I maintained effective Change Management processes, documenting changes to deliverables as agreed with stakeholders.
• Coordinated with sub-contractors, Internal & External Parties
• Arranged meeting with relevant stakeholders, prepare minutes to ensure change process documentation is maintained

Key Achievements

• I was responsible for the successful delivery of training programme to colleagues to ensure conformity with the health & safety policy.

• Coordinated end-to-end order between suppliers, logistics teams and customers to ensure on-time delivery
• Maintained inventory and stock control, follow up sales processing
• Arranged meeting with relevant stakeholders, prepare minutes to ensure change process documentation is maintained
• Document controlled and kept confidential document (e.g. Order Contract)
• Maintained finance record ensuring delivery within budget as well as accurate record keeping of receivables and payables as well as aged debtors.
• Prepared import and export documents

Key Achievements

• I was able to ensure that the correct project and corresponding clients were billed in a timely manner. Maintained 95% inventory accuracy. My diligence saw a 85% decrease in the debtor days as there were fewer mistakes, invoice queries were drastically reduced and payment expedited