Ellis John McGlynn
Bristol,South Gloucestershire
Summary
Confident Sales Assistant providing excellent customer service thanks to exceptional people skills and dedicated work ethic. Experienced in fashion sales, and in providing accuracy and efficiency in day-to-day store tasks. A strong team player, proficient in monitoring security and serving diverse customer needs.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work history
Fashion sales associate
Boss
Bristol, Patchway
2025.07 - Current
- Utilised product knowledge to upsell items during promotional periods successfully.
- Ensured high standards of customer service, contributing to a pleasant shopping experience.
- Boosted customer satisfaction by offering fashion advice tailored to individual style preferences.
- Responded promptly to customer inquiries for efficient resolution of issues and queries.
- Monitored fitting rooms whilst ensuring adherence to store policies by shoppers using them.
- Conducted daily cleaning tasks, maintaining a clean and inviting shop floor atmosphere.
- Developed strong relationships with customers for increased brand loyalty.
- Secured over £80,000 in sales in the first six months of work.
Sales assistant
Hollister Co.
Bath
2023.03 - 2023.10
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Worked energetically to maintain efficient operations during peak trading hours.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Operated cash registers with accuracy and processed cash and card transactions.
- Maintained knowledge of products and features to provide recommendations to customers.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Built lasting relationships with clients through customer service interactions.
Sales Assistant
Asda
Bristol, BST
2022.07 - 2022.10
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Assisted customers in locating specific items to boost satisfaction.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
Education
A-Levels - Business
St Gregory's Catholic College
Bath, Bath and North East Somerset 2020.09 - 2022.05
A-Levels - Psychology
St Gregory's Catholic College
Bath, Bath and North East Somerset 2020.09 - 2022.05
A-Levels - Sociology
St Gregory's Catholic College
Bath, Bath and North East Somerset 2020.09 - 2022.05
A-Levels - Core Maths
St Gregory's Catholic College
Bath, Bath and North East Somerset 2020.09 - 2022.05
Skills
- Customer Service
- Customer relations
- Confident communicator
- After-sales care
- Face-to-face selling
Timeline
Fashion sales associate
Boss
2025.07 - Current
Sales assistant
Hollister Co.
2023.03 - 2023.10
Sales Assistant
Asda
2022.07 - 2022.10
A-Levels - Business
St Gregory's Catholic College
2020.09 - 2022.05
A-Levels - Psychology
St Gregory's Catholic College
2020.09 - 2022.05
A-Levels - Sociology
St Gregory's Catholic College
2020.09 - 2022.05
A-Levels - Core Maths
St Gregory's Catholic College
2020.09 - 2022.05