Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Ellis Tyler Dunne

Tooting,London

Summary

I’m a passionate and hard working person, who strives to achieve more than the required result, driving myself and those I work with forward to exceed goals. I have excellent management skills thanks to my experience with a leading restaurant chain as well as a small privately owned bar and nightclub, i have my own personal license and have a first aid at work certificate. These positions have enabled me to gain a well-rounded and unique customer service skill-set. I have several years retail experience working as a supervisor for a leading national department store, where my tasks included rota management, driving and analyzing sales targets and training new team members. Motivated professional with diverse experience in customer-facing roles. Cultivates positive relationships and builds high-performing teams through exceptional communication and leadership. Committed to delivering outstanding results while enhancing operational processes.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Acting assistant manager, holding manager, Shift Supervisor

Mitchell and Butlers
London
02.2017 - Current
  • - license holder
  • - first aider
  • - Weekly ordering and management of stock holding.
  • - Shift briefs and organizing daily tasks
  • - Stock counting and auditing
  • - Bi-weekly line cleans
  • - Up to date staff training
  • - hiring and training of new staff
  • - Organizing shifts and time management by writing rotas
  • - Regular support as chef
  • - Temporary Kitchen Manager support

Assistant Manager

Pizza Express
Brighton & Hove
02.2013 - Current
  • - Setting and delivering weekly sales targets
  • - Organizing shifts and time management by writing rotas
  • - Stock ordering, including weekly stock takes and stock audits
  • - Recruitment of new staff
  • - Up to date staff training
  • - Fully kitchen trained

Assistant Manager

Banus Bar & Nightclub
Weymouth
05.2005 - 01.2013
  • - Cashing up tills and daily banking
  • - Stock ordering
  • - Organizing local promotional events
  • - Training new staff
  • - Delivering and maintaining high levels of customer service

Supervisor, store key holder, store trainer

Debenhams Department Store
Weymouth, Brighton & Bournemouth
07.2003 - 04.2012
  • - Customer service
  • - Recruitment of new staff across all departments
  • - Training of new staff
  • - Securing store or allowing out of hour access to maintenance/delivery drivers out of hours
  • - Driving department sales targets
  • - Daily rotas

Education

Biological sciences (BSc) - Chemistry, Biology, Physics, Sciences, Maths, English, Statistics, Geography

Brighton University
Brighton
01-2009

A-Levels - sciences, math

Budmouth Technology College
Weymouth, Dorset
01-2006

GCSEs -

Royal Manor Arts College
Portland, Dorset
01-2003

Skills

  • Customer service
  • Team management
  • Stock management
  • Finance management
  • Payroll management
  • Profit and loss management
  • Computer skills
  • Quick learner
  • Teamwork
  • Leadership
  • Interpersonal skills
  • Team building
  • Employee training
  • Sales forecasting
  • Recruitment strategies
  • Time management
  • Shift organization
  • Cash handling
  • Health and safety
  • Conflict resolution
  • Performance evaluation
  • Staff development
  • Inventory auditing
  • Operational efficiency
  • Leadership skills
  • Excellent communication
  • Customer relationship building
  • Product display creativity
  • Strategic planning
  • Task prioritisation
  • Performance monitoring
  • Outstanding customer service
  • Staff scheduling
  • Business operations understanding
  • Compliance awareness
  • Profit and Loss Analysis
  • Sales analytics
  • Budget planning
  • General office administration
  • Recruitment and hiring practices
  • Administrative procedures
  • Regulatory compliance
  • Marketing strategies
  • Budgeting and financial analysis
  • HR policies and procedures
  • Digital marketing
  • Positive attitude

References

Available upon request

Certification

  • first aid trained, certified

Timeline

Acting assistant manager, holding manager, Shift Supervisor

Mitchell and Butlers
02.2017 - Current

Assistant Manager

Pizza Express
02.2013 - Current

Assistant Manager

Banus Bar & Nightclub
05.2005 - 01.2013

Supervisor, store key holder, store trainer

Debenhams Department Store
07.2003 - 04.2012

Biological sciences (BSc) - Chemistry, Biology, Physics, Sciences, Maths, English, Statistics, Geography

Brighton University

A-Levels - sciences, math

Budmouth Technology College

GCSEs -

Royal Manor Arts College
Ellis Tyler Dunne