Ellis Parnham

Delivered excellent customer service to create a welcoming and comforting

environment for visitors with specialty needs, resulting in high customer satisfaction and positive customer feedback.

• Maintained cleanliness throughout play area, kitchen and barista station to ensure all food hygiene regulations are met.
• Monitored supplies, inventory and incoming deliveries to ensure adequate stock for the coming week.
• Carried out daily maintenance tasks for safety assurance in both cleanliness and physical aspects of the space. resulting in a higher number of returning customers
• Handled cash transactions and cashing up at the end of the day, with high attention to detail making sure no mistakes are made.
• Prepared high-quality barista-style beverages, including coffee, matcha, and iced drinks, in a fast-paced café environment.

• Fostered and maintained trusting relationships with dogs through regular interactions in order to make them comfortable within unfamiliar spaces.
• Created individual profiles on each dog's preferences, Behaviours and medications to ensure a comfortable experience while under my care.
• Managed emergencies efficiently, ensuring fast responses that

minimised harm and distress to dogs and others around.

• Ensured the safety of dogs by monitoring their behaviour during play sessions.
• Maintained a clean and hygienic environment by regular cleaning

and sanitisation of dog care facilities with products known to be safe for dogs.

Administered medications to dogs, ensuring they stayed healthy

whilst under my care.

Handled large dogs with a firm approach, ensuring their safety and

control during interactions or high stress situations

Coordinate event space preparation to maintain consistently high standards within teams.

Manage food plating with professional presentation and service-ready organisation.

Deliver formal guest service by applying etiquette rules in prestigious venues.

bartended simple drinks in a swift, polite manner

• Coordinated with team members, promoting a cohesive work environment.
• Handled stock replenishments during non-trading hours minimising disruption to shoppers.
• Complied with company policies at all times to maintain professional standards.
• interacted with customers to provide them with exemplary service to fulfil their needs.