Ellis Mohoney
Doncaser,South Yorksire
Summary
I would like to think of myself as an ambition young man with a dream to be successful but also make a difference for others, my recent job has made me feel more comfortable with communication and being put under pressure but also making decisions in the moment which overall makes me a better person.
Whatever I feel passionate about I will motivate myself to do and this is why I have such high experience for my future goals and aspirations and will do everything to make sure im on the right path to them goals I have
I Take on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
4
4
years of professional experience
Work history
customer service/sales
EE/BT
DONCASTER, South Yorksire
11.2022 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Applied positive customer service approach to increase satisfaction levels.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Manage over at least 20 customers a day so I am constantly communicating
Solar energy panel installer
self employed
Doncaster, North Yorkshire
08.2021 - 09.2022
- Liaised with customers for understanding their energy needs and requirements.
- Stayed up-to-date with current trends in renewable energy technologies, improving service quality consistently over time.
- Maintained detailed records of each installation, aiding in future servicing and improvements.
- Handled logistics related to acquisition and transportation of necessary materials for each job site, ensuring timely commencement of projects.
- Delivered exceptional customer service through post-installation follow-ups, leading to high customer retention rates.
- Communicated effectively with clients about progress and any changes needed during installations, resulting in clear expectations being set from both sides.
Education
GCSEs - customer service
don valley academy
doncaster 11/2022 - 11/2023
Skills
- Problem-solving
- Communication skills
- Public speaking
- Team building
- Leadership
- Calm under pressure
Affiliations
- football
- politics
- music
- ufc
- animals
Languages
English
Native
Timeline
customer service/sales
EE/BT
11.2022 - Current
Solar energy panel installer
self employed
08.2021 - 09.2022
GCSEs - customer service
don valley academy
11/2022 - 11/2023
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