Ellis Martin

• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Established meaningful working relationships to encourage positive approach to rehabilitation and personal development.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Supported inmates with personal issues, assisting their emotional well-being.
• Conducted security checks, enhancing overall prison security.
• Completed First Aid Training and Qualified until March 2028

• Trained and mentored new employees to maximise team performance.
• Kept employees operating productively to meet business and customer needs.
• Trained new hires and set up mentoring relationships to drive team performance.
• Maintained neat and tidy workstation to promote cleanliness and sanitation guidelines.
• Improved customer experience, employing effective communication and empathetic listening skills to address customer concerns.
• Analysed large datasets, drawing meaningful conclusions and providing actionable recommendations.
• Cash handling experience with cheque books, notes, coins, tills and safe security.
• Crew member (April2022-April 2023) and promoted to management in April of 2023.

• Greeted customers and offered assistance with
  selecting merchandise, finding accessories and
  completing purchases.
• Listened to customer needs and preferences to
  provide targeted advice, increasing sales
  opportunities.
  
• Worked energetically to maintain efficient operations
  during peak trading hours.
  
• Assisted customers in locating specific items to boost

Temporary contract for Christmas Period.

• Warmly greeted customers and proactively reduced
  wait times.
  
• Demonstrated proper food handling and safety
  standards.
  
• Delivered reliable customer service with attention to
  detail even under high pressure.