Ellis Johnstone
Clacton on Sea,Essex
Summary
Highly skilled administrative professional with extensive expertise in HR procedures, advanced MS Office, and data analysis. Demonstrates exceptional proficiency in minute taking, discretion maintenance, and diplomacy handling. Adept at providing high-level administrative support, managing complex scheduling, and understanding business protocols. Committed to leveraging skills to enhance organisational efficiency and support executive functions.
Offering strong foundation in organisational and communication skills. Knowledgeable about managing tasks, supporting teams, and maintaining schedules. Adept at problem-solving and eager to learn. Ready to use and develop time management, teamwork, and administrative skills in Executive Officer role.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Assets Assistant
Tendring District Council
Clacton-on-Sea, Essex
10.2023 - Current
- Drafted business letters and emails to facilitate clear communication.
- Answered phone calls promptly across multiple departments, providing excellent customer service.
- Maintained digital database, enhancing ease of access to information.
- Compiled data to generate comprehensive reports for portfolio holders at executive level.
- Handled confidential information, maintaining discretion and integrity.
- Managed tenders for commercial property and regeneration projects.
- Implemented pop-up shop giving opportunity to small business in historically deprived area.
- Recorded meeting minutes accurately, aiding in accountability and record keeping.
- Managed budget for £100k+ coastal protection project.
- Acted as main contact for staff and clients.
Front of house team member
Argo Villa
Norwich, Norfolk
03.2021 - 07.2023
- Assisted guests with queries or requests for optimal guest experience.
- Ensured smooth operation of front desk by managing reservations and walk-ins.
- Established rapport with regular diners, fostering loyal client base.
- Communicated effectively with kitchen staff to ensure timely delivery of meals.
- Delivered consistent professional service whilst handling multiple tasks simultaneously.
Education
Bachelor of Arts - Intercultural Communications with Business Management
University of East Anglia
Norwich 09.2019 - 06.2023
NVQ Level 3 - Business
Colchester Institute
Colchester 09.2017 - 07.2019
Skills
- HR procedures familiarity
- Advanced ms office expertise
- Data analysis proficiency
- Expert minute taking
- Discretion maintenance
- Diplomacy handling
- High-Level administrative support
- Complex scheduling
- Knowledge of business protocols
References
References available upon request.
Affiliations
- Dungeons and Dragons
- French Flower Beading
- Muay Thai
Certification
AutoCAD Beginner
British Values Level 1
Timeline
Assets Assistant
Tendring District Council
10.2023 - Current
Front of house team member
Argo Villa
03.2021 - 07.2023
Bachelor of Arts - Intercultural Communications with Business Management
University of East Anglia
09.2019 - 06.2023
NVQ Level 3 - Business
Colchester Institute
09.2017 - 07.2019
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