Summary
Overview
Work history
Education
Skills
Timeline
Generic

Ellis Griffiths

Neath,Neath Port Talbot

Summary

I have been working in different pubs and restaurants since I was 15 and have picked up many customer service skills as well as life skills along the way during the time I've been working, I feel I can take on a challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results. I have also been described as an energetic employee well-versed in strong communication and organisation skills. This was until the start of summer 2022 when I got my job as a crew member in Mcdonalds in which I worked my way up to crew trainer.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work history

Crew member

McDonald's
Glyn-neath, Neath Port Talbot
07.2022 - Current
  • Worked fast and accurately to meet customer needs and service goals.
  • Trained in food safety and hygiene practices.
  • Attended to customers with friendly and accurate service.
  • Acted as team player by helping colleagues finish their tasks.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Flexibly took on various roles to support workflow.
  • Took cash and card payment at checkout, providing correct change and receipts when requested.
  • Handled customer complaints using quick decision-making to resolve issues.
  • Maintained clean and sanitary food preparation areas and equipment.
  • Took orders at counter and drive-through with clear communication and professionalism.
  • Cleaned food preparation areas, cooking surfaces and utensils throughout shifts.
  • Prepared food and beverages within target timeframes.
  • Operated cash register to take payments and process orders.

Education

GCSEs -

Llangatwg Community School
Neath
09.2017 - 07.2022

Skills

  • Communication skills
  • Problem-solving
  • Time management
  • Leadership
  • Google Workspace
  • Team supervision
  • Customer service
  • Motivational communication
  • Target-driven
  • Customer-focused
  • Confident communicator
  • Coaching and mentoring
  • Crew training
  • Punctuality
  • Empathetic
  • Supportive
  • Patient
  • Quick learner
  • Driving license
  • Resilient

Timeline

Crew member

McDonald's
07.2022 - Current

GCSEs -

Llangatwg Community School
09.2017 - 07.2022
Ellis Griffiths