Elliott Coleman
Northwich,Cheshire
Summary
Driven professional with a resilient approach to challenges, seeking to leverage strong analytical and problem-solving skills. Proven ability to adapt quickly and collaborate within diverse teams. Poised to make a significant impact by delivering innovative solutions and driving project success.
Overview
3
3
years of post-secondary education
3
3
years of professional experience
Work history
Network and Cloud Specialist
BT
Northwich, Cheshire
2025.03 - Current
- Engaged with SME owners and partners, creating strong customer relationships
- Presented numerous products to a plethora of clients, providing each with the products necessary for that specific SME
- Ensured clients' needs were met whilst maximising company revenue and commission
- Drove high-level B2B sales to secure large-scale contracts, including contributing to £3.5 million worth of sales in Q2 of 2026
- Used order placement systems such as Salesforce to generate and log sales
- Generated sales commission of over £30,000 for the business alone in July 2026
- Led face-to-face meetings to secure larger contracts
- Maintained an extensive knowledge of all products offered, assisting in informative customer interactions
- Continually met and exceeded targets, closing sales in all branches of the BT portfolio, connectivity, cloud and mobile products, increasing both revenue and client base
Order management specialist
BT
Northwich, Cheshire
2024.01 - 2025.03
- Processed and managed thousands of orders for SME's across the North West
- Validated contractual paperwork for multiple products to ensure minimal breakage during the order journey
- Coordinated with numerous product teams
- Facilitated continuous improvement initiatives within the department
- Assisted in preparing monthly reports to maintain clean and correct orders
- Streamlined order processing procedures for increased efficiency.
- Maintained detailed records of all orders, promoting transparency in operations.
- Handled the resolution of order discrepancies, improving customer trust.
Education
Bachelor of Arts - Politics and International Relations
Nottingham Trent University
Nottingham 2020.09 - 2023.05
Skills
- Microsoft proficiency
- Customer relationship management
- Business-To-Business sales
- Salesforce CRM
- Interpersonal skills
Affiliations
- Semi-professional footballer
- Marathon running
- Stocks and shares
Accomplishments
Received numerous recognitions for going above and beyond at work. Customers I've worked with reached out to thank me for my attention to detail and for supporting their needs.
Timeline
Network and Cloud Specialist
BT
2025.03 - Current
Order management specialist
BT
2024.01 - 2025.03
Bachelor of Arts - Politics and International Relations
Nottingham Trent University
2020.09 - 2023.05