Elliot Nii Adjei Amporfro
Oxford
Summary
Experienced Fraud Analyst with expertise in detecting and preventing fraudulent activities within digital payment platforms and financial services. Proficient in analyzing suspicious transactions, identifying fraud patterns, and implementing risk mitigation strategies. Skilled in customer education and fraud monitoring to safeguard user accounts and sensitive information. Strong communicator with a focus on proactive fraud prevention and customer trust.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Analyst, Fraud
MobileMoney Limited
07.2023 - Current
- Evaluate the efficiency and effectiveness of Fraud management strategies and propose and offer suggestions for improvements
- Fraud reporting /investigation
- Manage the execution of an efficient fraud monitoring program
- Design, evaluate, support, and influence a culture of compliance to Fraud PPPs throughout the business
- Ensuring Fraud tool is up and running and meeting regulatory requirements, Group standards and industry best practices
- Ensure implementation, compliance and adherence to the standards, policies, guidelines, and processes defined by Group Fintech Risk and Compliance team, and MTN Group Risk and Compliance team as and when applicable
- Monitoring developing trends and updating the fraud tool with new parameters to proactively identify fraud incidents
- Support business and operational stakeholders with the development of appropriate controls for fraud management
- Assist manager in scanning external environment for legal/regulatory changes and support in policy/functional strategy enhancement
- Assist law enforcement when required to arrest suspects involved in fraud
- Assist and cooperate in audit programs to determine organizational vulnerabilities
- Participate in industry meetings when required
- Fraud risk management
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Streamlined reporting processes, significantly reducing time required to generate insights.
Supervisory Contractor, Referrals and Intelligence
MobileMoney Limited
07.2019 - 06.2023
- Implementation of the Fraud Management tool together with the SAS team to ensure its effective operation
- Investigation of Internal Fraud
- Monitored and enforced the adherence of internal and business processes to prevent Fraud Risks.
- Preparing schedule and implement mystery shopping exercise on MMIMs projects in the various SBUs and ensure actions are taken.
- Providing support to line manager in organizing the needed information and data reporting to Financial Intelligence Centre and Bank of Ghana.
- Spearheading interaction with law enforcement agencies in resolving fraud issues.
- First point of contact for customer fraud complaint management.
Compliance Support Officer
Mobile Financial Services
04.2018 - 06.2019
- Verified and validated subscriber documents meticulously in line with EMI guidelines
- Monitored adherence to policies and reported non-compliance to policies per regulation
- Investigated, analyzed and reviewed transactions detected by the AML system and generated monthly report on exceptions and actions
- Reduced noncompliance issues, by performing research on common trends and analyzing data
- Updated compliance database and provided monthly and annual reports to support management decisions
- Provided mitigation measures for fraud control
- Designed and implemented the automation of the weekly BMC reports on the smart reporting which streamlined operations and enhanced productivity
- MTN Ghana
Merchant Verification Officer
Mobile Financial Services
03.2017 - 03.2018
- Provided support to mobile money alliance
- Verified and validated merchant application documents in line with EMI guidelines
- Prepared weekly reports on submitted merchant's application on BMC from the regions
- Ensured proper archiving of mobile money subscriber and merchant registration and application documents
- Monitored adherence to policies and reported non-compliance to setup requirement per regulation
- Provided guidance and recommended corrective actions or risk mitigation strategies to remediate non-compliance agent applications
- MTN Ghana
Education
BACHELOR OF SCIENCE - Statistics
Kwame Nkrumah University of Science And Technology
Skills
- Innovative and Proactive
- Good human relations and leadership skills
- Analytical and great attention to detail
- Strategic creativity skills
- Dedicated team player
- Excellent organizational, planning and time management skills
- Good communication and interpersonal skills
Languages
Excellent command over written and spoken English
Local dialect (Ga and Twi)
Hobbies and Interests
- Solving puzzles
Training
- MOBILE MONEY RISK, FRAUD AND ANTI-MONEY LAUNDERING, JP Cann Associates Limited, 05/01/18
- AML/CFT & P, KYC/CDD/EDD FRAMEWORK, Financial Intelligence Centre, 08/01/19
- INVESTIGATING ONLINE/MOBILE MONEY FRAUD & CYBER INTELLIGENCE, E-Crime Bureau, 08/01/22
- AML FOR RISK & COMPLIANCE STAFF, JP Cann Associates Limited, 07/11/23
- CYBERCRIME AND FRAUD PREVENTION, Ghana-India Kofi Annan Centre of Excellence in ICT, 13/11/24
Certification
- CERTIFIED IN CYBERSECURITY
ISC2
February. 2023
- FIGHTING MODERN SLAVERY AND HUMAN TRAFFICKING PART 1
ACAMS
MAY 2023
Timeline
Analyst, Fraud
MobileMoney Limited
07.2023 - Current
Supervisory Contractor, Referrals and Intelligence
MobileMoney Limited
07.2019 - 06.2023
Compliance Support Officer
Mobile Financial Services
04.2018 - 06.2019
Merchant Verification Officer
Mobile Financial Services
03.2017 - 03.2018
BACHELOR OF SCIENCE - Statistics
Kwame Nkrumah University of Science And Technology
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