Elliot Stapley
Wrexham
Summary
Driven professional with adaptable leadership and strategic planning skills, coupled with strong background and experience in team management and operational efficiency. Skilled at fostering team collaboration and implementing process improvements. Focused on driving growth and achieving organisational success. Proficiency in financial budgeting and analysis, budget administration, and operations management.
Overview
14
14
years of professional experience
1
1
Certification
Work history
General manager
Treetop adventure golf
Birmingham
2024.01 - 2026.05
- Leading from the front and oversaw all aspects of daily operations for smooth running of the organisation by consistently setting/upholding high standards for both the guests and team.
- Maintained high standards in all areas of site resulting in guests receiving the highest quality experience, 5* EHO, Consistent 96%+ Food alert audits (Food/Health safety) and 100% audit pass rates from monthly and quarterly Head office audits.
- Overseeing all business operations by managing budgets and expenses.
- Implemented rigorous financial controls, improving overall profitability.
- Identified and implemented new revenue strategies and performance analysis to drive repeat visits and grow revenue per guest.
- Planning ahead creating smooth, sustainable performance and being proactive in performance management through data analysis, Reporting on results and analysis trends.
- P&L monthly/Quarterly reporting on all aspects of the business, comparing previous years and planning ahead to adhere to budgets.
- ER/HR duties including recruitment on all levels, Performance management, conducting appraisals, investigations and disciplinary actions. Training and Upskilling the team ready for progression and celebrating progress regularly.
- Established a positive work environment which promoted staff morale and productivity.
Senior Cinema Manager
Vue Cinemas
Birmingham
2012.11 - 2024.01
- Hands on with the team, leading from the front managing up to 80 team members per day during peak periods in all areas ensuring smooth running of the cinema.
- Daily, weekly and monthly shift planning, sales analysis along with team and individual target setting to ensure KPI's met in all quadrants.
- Ensuring Health and safety/Fire safety standards being adhered to for both team and guests on a daily basis. Conducting audits inc. Business, Risk, Fire, H&S and cleaning.
- Encouraging and all inclusive environment.
- Rota for 120+ team members, ensuring business needs are met with contingency plans in place and inline with budget.
- Movie scheduling/Digital projector maintenance, analysing attendance and business opportunity.
- Stock ordering/Management ensuring 100% availability and COGS targets exceeded.
- Implementing SOPs/Briefs and development needs, providing training and support to the team on all levels with regular coaching and feedback.
- HR/ER Duties - Hiring, probation process, training, Investigations, disciplinary, Performance management and appraisals.
Skills
- Financial budgeting/Analysis
- Budget administration/Management
- Budget planning and forecasting
- Staff recruitment and retention
- Health and Safety Compliance
- Financial reporting
- Resourcefulness
- Inventory control/Management
- Operations management
- Safety regulations adherence
- HR policies implementation
- Leadership development
- Client relations
- Operations oversight
- Active listener
Certification
- Personal license holder
- Emergency first aider
- Mental health first aider
Timeline
General manager
Treetop adventure golf
2024.01 - 2026.05
Senior Cinema Manager
Vue Cinemas
2012.11 - 2024.01