Summary
Overview
Work history
Education
Skills
Timeline
Generic

Elliot Godinho

Summary

Dedicated and detail-oriented Housekeeping Attendant with a strong work ethic and a passion for maintaining clean, safe, and welcoming environments. Experienced in deep cleaning, linen handling, infection control, and chemical safety. Known for reliability, teamwork, and a proactive approach to guest satisfaction. Eager to take on new opportunities and continue learning and developing new skills in the hospitality and other industry.

Overview

21
21
years of professional experience
3
3
years of post-secondary education

Work history

Housekeeping attendant

Fota island resort
, Cork
05.2023 - Current
  • Complied with hotel policies deligently,promoting professionalism at workplace.
  • Clean and prepare guest rooms and lodges to the company's standard, including making beds, replacing linens and replenishing amenities.
  • Conduct daily rooms inspections to ensure cleanliness and maintenance standards are met.
  • Maintain cleanliness in public areas such as lobbies and hallways, ensuring they are welcoming and well presented.
  • Restocked essential supplies timely to avoid guest inconvenience.
  • Anticipate and respond promptly to guest requests ensuring a positive experience.
  • Contributed to team effort by helping colleagues during peak hours.
  • Reported maintenance issues for prompt resolution
  • Adhere strictly to safety guidelines whilst using cleaning tools and equipment's.

Housekeeping attendant

Sheen fall lodge
Kenmare, Kerry
12.2022 - 03.2023
  • Cleaned and serviced guest rooms and lodges to company standards, including making beds, replacing linens, and restocking amenities to ensure guest satisfaction.
  • Ensured safety measures whilst handling hazardous cleaning chemicals.
  • Upheld high cleanliness standards through regular dusting and polishing of furniture.
  • Complied with hotel policies diligently, promoting professionalism at workplace.
  • Adhered strictly to safety guidelines whilst using cleaning tools and equipment.


Delivery driver

Cafeeiro cafeteria and cakes
Margao, Goa
02.2019 - 08.2022
  • Assisted clients with pick-up, drop-off, and safe transport of packages, ensuring timely and accurate deliveries.
  • Interacted with clients in a professional manner; completed reports and issued receipts as required.
  • Supported staff with delivery tasks and restocking of supplies to maintain efficient operations.
  • Handled loading and offloading of packages and supplies with care and efficiency.
  • Performed pre-trip and post-trip vehicle inspections; ensured vehicles remained clean and well-maintained.
  • Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.

Housekeeping attendant

Princess Cruises
01.2014 - 09.2018
  • Maintained high standards of cleanliness and sanitization in guest rooms, including changing bed linens, vacuuming, dusting, and restocking amenities such as towels, toiletries and other essentials, also ensured cleanliness of common areas to provide a safe and welcoming environment.
  • Communicated effectively with guests, actively listening and addressing concerns with a friendly, courteous and attentive approach.
  • Handled guest baggage during check-in and check-out, providing efficient and respectful service.
  • Assisted senior medical professionals in administering first aid and managing medical emergencies when required.
  • Performed regular inspections of guest rooms and maintained accurate inventory of supplies to ensure consistency and readiness.
  • Assisted crew members during onboard events and activities, following instructions to ensure smooth coordination and guest satisfaction.
  • Executed emergency duties in alignment with organizational emergency response protocols, ensuring swift and appropriate action during incidents.
  • Maintained a safe and healthy onboard environment by strictly following hygiene and safety protocols
  • Reported any maintenance issues immediately, preventing further damage or discomfort.

Housekeeping attendant

Celebrity Cruises
04.2010 - 07.2013
  • Serviced guest rooms for new arrivals and performed thorough cleaning, including restocking room supplies, to maintain high standards of cleanliness and guest comfort.
  • Ensuring public spaces such as lounges, hallways, and dining areas are spotless and sanitized.
  • Delivered superior service by responding promptly to guest requests.
  • Assisted in laundry operations for smooth functioning of housekeeping services.
  • Reported faulty equipment and damages, coordinating with the maintenance department to ensure timely repairs.
  • Adhered strictly to safety guidelines whilst using cleaning tools and equipment.

Utility cleaner

Princess Cruises
06.2008 - 01.2010
  • Ensured the galley work area was kept clean and organized throughout the shift and properly maintained at the end of each day.
  • Performed assigned tasks as directed by the manager to support daily kitchen and service operations.
  • Consistently followed safety protocols and regulations while carrying out duties to ensure a safe and compliant workspace.
  • Collaborated effectively with coworkers and supervisors, maintaining a harmonious and professional working environment.

Waiter

Mahindra Beach Resort
Varca, Margao, Goa
04.2007 - 05.2008
  • Arranged and decorated dining and serving areas according to manager instructions and established layout plans.
  • Accurately took customer orders and served food and beverages in a timely and courteous manner.
  • Supported front-of-house operations by welcoming guests, guiding them to their seats, and expressing appreciation upon their departure.
  • Regularly checked in with guests to ensure satisfaction and addressed any complaints or concerns promptly and professionally.
  • Worked collaboratively with kitchen staff for efficient service delivery.

Food and beverage attendant

Park Hyatt Goa resort and Spa
05.2006 - 03.2007

Food and beverage trainee

Majorda Beach Resort
, Goa
10.2004 - 04.2005

Education

Vocational

Shiroda Higher Secondary School
Goa
06.2002 - 03.2004

Hotel management

Tame Hotel and Tourism Management
Goa
05.2004 - 04.2005

Skills

Soft skills:

  • Communication Skills
  • Teamwork
  • Customer Service
  • Time Management
  • Industry Awareness
  • Interpersonal Skills
  • Adaptability
  • Multitasking
  • Attention to Detail
  • Hazard Awareness
  • Supply Management


Hard Skills:

  • Deep Cleaning
  • Vacuuming and Carpet Cleaning
  • Waxing and Replacing Linen
  • Polishing and Buffing
  • Infection Control
  • Chemical Handling
  • Loading and lifting
  • Navigation and Safety Conscious
  • Vehicle Inspection


Timeline

Housekeeping attendant

Fota island resort
05.2023 - Current

Housekeeping attendant

Sheen fall lodge
12.2022 - 03.2023

Delivery driver

Cafeeiro cafeteria and cakes
02.2019 - 08.2022

Housekeeping attendant

Princess Cruises
01.2014 - 09.2018

Housekeeping attendant

Celebrity Cruises
04.2010 - 07.2013

Utility cleaner

Princess Cruises
06.2008 - 01.2010

Waiter

Mahindra Beach Resort
04.2007 - 05.2008

Food and beverage attendant

Park Hyatt Goa resort and Spa
05.2006 - 03.2007

Food and beverage trainee

Majorda Beach Resort
10.2004 - 04.2005

Hotel management

Tame Hotel and Tourism Management
05.2004 - 04.2005

Vocational

Shiroda Higher Secondary School
06.2002 - 03.2004

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Elliot Godinho