Elliot Gerxhaliu
Wakefield,England
Summary
I am a highly driven professional with a talent for building customer relationships and closing sales. I possess strong communication and negotiation skills, along with a deep understanding of customer needs. I am dedicated to driving revenue growth and enhancing customer satisfaction in the used car market. Always hungry for more and love to keep striving forward.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Sales consultant
Arnold Clark
Wakefield
02.2023 - 03.2025
- Built strong relationships with customers for increased loyalty.
- Identified suitable vehicles for customers' needs, enhancing their buying experience.
- Performed test drives safely whilst explaining vehicle features, and providing comprehensive understanding to customers.
- Facilitated smooth vehicle handovers to ensure complete customer satisfaction.
- Assisted in arranging finance options for customers, making the purchasing process easier.
- Personalised customer service and tailored selling strategies to different customer types.
- Conducted thorough inspections of used cars for accurate valuation.
- Increased sales opportunities through proactive follow-up calls and emails.
Restaurant supervisor
Sofra
Wakefield
02.2022 - 11.2023
- Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.
- Conducted audits and risk assessments to achieve regulatory compliance.
- Handled difficult customer situations calmly, retaining their loyalty and repeat business.
- Improved customer satisfaction by promptly addressing and resolving complaints.
Education
A-Levels -
Leeds City College
09.2020 - 08.2022
Skills
- Sales forecasting
- Product knowledge
- Customer service excellence
- Finance options understanding
- Part-Exchange procedures
Timeline
Sales consultant
Arnold Clark
02.2023 - 03.2025
Restaurant supervisor
Sofra
02.2022 - 11.2023
A-Levels -
Leeds City College
09.2020 - 08.2022
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