Elliot Bennett
Liverpool
Summary
A commercially driven individual who believes that strong sales performance is built on genuine customer service and long-term relationship development. I have always believed that commission is a by-product of delivering a high standard of service, and I hold myself accountable to maintaining those standards consistently. I thrive in collaborative environments where teams are aligned toward shared commercial goals and collective success – I take pride in building rapport with individuals both internally and externally.
Through my career, I have built a strong track record in channel sales and strategic partner growth within the telecoms sector. I have progressed into managing larger strategic and enterprise accounts, delivering significant recurring revenue and margin expansion.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Account Manager
Voiceflex
Liverpool
10.2023 - Current
- Channel focused relationship building with directors of telecoms and managed service providers, ensuring consistent growth in product set and helping expand services across the portfolio.
- Previously managed the lead generation and onboarding of new resellers, converting net new relationships into accredited monthly trading resellers.
- Following a successful tenure as a Business Development Manager, I onboarded and developed a base of 50+ resellers to move into a full time account management position, to continue increasing margin growth.
- Achieved Top sales person of 2025/26 financial year.
- Since the transition into Account management I have increased monthly spend across my account base by 42%, growing monthly profit in excess of £50,000.
- Throughout my growth within the account management team, I adopted larger strategic accounts, managing multiple resellers with turnovers in excess of £100 million.
- Generated new business opportunities within accounts and increased monthly recurring margin through cross selling and upselling.
- Remote (field based travel)
Channel Acquisition Executive
Gradwell
Leeds
03.2022 - 10.2023
- Progressed through multiple promotions in recognition of consistent overachievement and commercial impact.
- Developed hybrid expertise across Direct and Channel sales, driving new business while managing portfolio growth and customer retention strategies.
- Owned the full end-to-end sales lifecycle — from proactive prospecting and cold outreach to discovery, solution-led demonstrations, commercial negotiations, and onboarding.
- Generated 200+ qualified leads across SME and national franchise organisations, contributing significantly to revenue growth across both Channel and Direct streams.
- Strengthened long-term client relationships by managing retention cases, mitigating churn risk, and identifying upsell opportunities.
- Acted as a mentor and trainer for new hires, delivering onboarding support and coaching on sales methodology, objection handling, and pipeline management.
- Represented the organisation at industry events and conferences, increasing brand visibility and developing strategic referral partnerships.
Education
Bachelor of Arts - Sports Business Management
Leeds Beckett University
Leeds 09.2018 - 07.2021
Skills
- Strategic Account Leadership & Growth
- P&L Ownership & Margin Expansion
- Executive-Level Stakeholder Engagement
- Commercial Negotiation & Contract Management
- Revenue Forecasting & Pipeline Governance
- Enterprise Account Management (100M Turnover Clients)
- Recurring Revenue & Retention Strategy
- Portfolio Expansion & Go-To-Market Execution
- Business Planning & Quarterly Review Delivery
- Territory & Market Expansion Strategy
- Value-Based & Consultative Selling Methodologies
References
References available upon request.
Certification
- AudioCodes: Device Manager - Live Platform for Microsoft Teams Fundamentals Achieved: January 2025
- AudioCodes: Live Platform Implementation Fundamentals Achieved: January 2025
- AudioCodes: Meeting insights Certification Achieved: January 2025
- AudioCodes: Operator Connect Live Platform for Microsoft Teams Fundamentals Achieved: January 2025
- AudioCodes: Zoom Phone Provider Exchange - Live Platform Fundamentals Achieved: January 2025
- AudioCodes: AudioCodes Mediant SBCs and Voice Connectivity Achieved: December 2024
- AudioCodes: Direct Routing - Live Platform for Microsoft Teams Fundamental Achieved: December 2024
- AudioCodes: Live Platform for Sales Fundamentals Achieved: December 2024
- AudioCodes Solutions for Contact Centres Achieved: November 2024
- AudioCodes Solutions for Microsoft Teams Achieved: November 2024
Affiliations
- Golf
- Football
Timeline
Account Manager
Voiceflex
10.2023 - Current
Channel Acquisition Executive
Gradwell
03.2022 - 10.2023
Bachelor of Arts - Sports Business Management
Leeds Beckett University
09.2018 - 07.2021