Ellie Trinder
Cwmbran,Torfaen
Summary
Experienced in customer service, excellent at creating welcoming atmospheres and ensuring smooth experiences for customers. Capable of handling high-pressure environments while maintaining cheerful and professional demeanour. Committed to providing exceptional service that leaves lasting impression.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Waitress/Dishwasher
The Glascoed Pub
Usk, Monmouthshire
06.2024 - Current
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude.
- Handled order preparation tasks to maintain smooth service flow and continuity.tions.
- Handled order preparation tasks to keep service moving smoothly.
- Took table orders for drinks and desserts, preparing items as needed.
Education
A-Levels - Further Mathematics, Physics, and EPQ
Cardiff and Vale College
Cardiff, CRF 2024 - 2026
A-Levels - Mathematics
Cardiff and Vale College
Cardiff, CRF 2024 - 2025
GCSEs -
Croesyceiliog Comprehensive School
Cwmbran, TOF 2019 - 2024
Skills
- Customer engagement
- Conflict resolution
- Time management
- Team collaboration
- Menu knowledge
- Communication skills
- Organised and reliable
- Multitasking efficiency
Certification
- Bronze Duke of Edinburgh
- Industrial Cadet at Silver Level
- Participation in the UKSDC
Hobbies and interests
- Arts and crafts
- Sewing
- Baking
Timeline
Waitress/Dishwasher
The Glascoed Pub
06.2024 - Current
A-Levels - Further Mathematics, Physics, and EPQ
Cardiff and Vale College
2024 - 2026
A-Levels - Mathematics
Cardiff and Vale College
2024 - 2025
GCSEs -
Croesyceiliog Comprehensive School
2019 - 2024