Ellie Stevens

As part of a team, I am responsible for serving customers, making sure their needs are met. It is important to be efficient, due to the popularity and busy nature of the café. In addition to providing good customer service, I help ensure that the café is kept clean and tidy and in line with health and safety procedures.

I was responsible for keeping the salon clean. I swept the floors, wiped down tables and chairs, dusted shelves, and generally kept things organised.

I also greeted customers when they arrived in the salon, helped them settle and offered them refreshments. I learnt how to use the coffee machine, I ensured the fridge remained stocked, washed gowns and made sure my colleagues were ready for their next client.

The job gave me so much experience with working with people, whether as part of a team or with customers.