
Motivated entry-level IT professional with hands-on experience in PC hardware installation, operating system configuration, and troubleshooting within controlled test environments. Currently studying toward CompTIA A+ while developing programming knowledge in Java and C++. Experienced working within structured digital systems requiring accuracy, data security, and compliance. Seeking an IT Support, Service Desk, ICT Technician, or apprenticeship role.
Programming (Foundational / Learning):
Java – basic syntax, control structures, object-oriented concepts
C++– foundational programming principles and logic development
Operating Systems & Virtualisation:
Windows 10/11 installation and configuration
Virtual machine setup and OS testing
Basic troubleshooting and performance optimisation
Hardware & Systems:
PC assembly and hardware upgrades (RAM, SSD, GPU)
Driver installation and system configuration
Diagnosing hardware/software conflicts
Software & Productivity Tools:
Microsoft Office (Word, Excel, Outlook)
VM Tools
Adobe Creative Cloud (basic familiarity)
Networking & Security Fundamentals:
Basic IP addressing awareness
Understanding of routers, switches and connectivity issues
Foundational cybersecurity awareness
Personal PC Build & Optimisation
Virtual Machine Testing Environment
Ongoing Technical Development
CodeCademy:
CompTIA A+ – In Progress (Core 1 & Core 2: Hardware, OS, Networking & Troubleshooting
Under
Code Foundation -Pass
Security Roles/Event Stewarding (2017–2022)
Applied structured incident logging and reporting, maintained situational
awareness, followed compliance standards, and supported safe operations