Ellie Robinson
Leeds,North Yorkshire
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work history
Shift manager
Greggs Bakery
Leeds, North Yorkshire
08.2024 - Current
- I have experience in managing a team, making sure everyone is using there time and efficiently and confident in there tasks.
- I use time management in making sure everyone gets breaks fitting around our busy/quite times.
- I do orders such as food, drinks, packaging, and hygiene.
- I do stock takes on vireos items in the shop, I know how important it is not run out of anything and the impact it does if you do.
- I handle money when do things such as setting up and taking off tills. preparing banking bags to be collected change ordering and logging into the system and counting the safe at the end of each day.
- Dealing with costumer inquiries and complaints to the best of my ability and redirecting to the best place if I am unable to resolve the issues.
Team member
Greggs Bakery
Leeds, North Yorkshire
11.2019 - 08.2024
- Worked in a fast-paced environment.
- Handled cash and card payments.
- Making sure the shop in clean out front and the back.
- Using quite times to make sure all packaging, cups ect are filled up so busy periods run more efficiently.
- Making sure all products are available to costumers to make maximize profit.
- Fully trained on bake off, I understand the impotence of keeping the area sanitised and clean to prevent cross contamination.
- I know how to use industrial ovens.
- Working as team.
Waitress/potwasher
Wolfox
Leeds, North Yorkshire
03.2019 - 03.2019
- Managed time efficiently to make sure all tasks where complete.
- Engaged with members of the public.
- Made sure the kitchen was a clean and hygienic environment.
Cashier/front of house
Pizza place
Leeds, North Yorkshire
08.2018 - 01.2019
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Handled cash and card payments.
- Answering phones to take customer orders.
- Worked in a team environment.
Education
NVQ Level 3 - Early years Education
Leeds City College
Leeds 09.2020 - 06.2022
NVQ Level 2 - Teaching assistant
Leeds City College
Leeds 09.2019 - 06.2020
NVQ Level 2 - Early years Education
Leeds City College
Leeds 09.2018 - 03.2019
Skills
I have great people skills, I talk to members of the public
I also create close bonds with regular customers
I can work in a fast-paced environment whilst also making sure customer orders are correct
I work great as a team I love to help people out and love creating close bonds with a work team
I am always up for leaning new skills and improving old ones
Timeline
Shift manager
Greggs Bakery
08.2024 - Current
NVQ Level 3 - Early years Education
Leeds City College
09.2020 - 06.2022
Team member
Greggs Bakery
11.2019 - 08.2024
NVQ Level 2 - Teaching assistant
Leeds City College
09.2019 - 06.2020
Waitress/potwasher
Wolfox
03.2019 - 03.2019
NVQ Level 2 - Early years Education
Leeds City College
09.2018 - 03.2019
Cashier/front of house
Pizza place
08.2018 - 01.2019