Ellie Revell
Solihull
Summary
I would like to say my biggest strength is positivity and being able to keep that resilience and attitude throughout the hours of work. Also confidence helps me get to where I want to be in my life. With having over 5, years of customer service experience I know how to work well with people and with that I know how to deal with them, always putting the customer first. I have a very big imagination and I am always coming up with new ideas to help my team. My motivation to work, is being part of a team and company and not wanting to let them down, driving sales through the roof and completing day to day tasks no matter how big or small the job is. My resilience and positive mindset will get me or the team to accomplish the task. I am bubbly and always raring to go. I can work many hours including evenings and weekends and I work well with everyone ! Some of my hobbies I love to do are socialising with family and friends, baking, beauty, walking my dog and being artistic. I am really interested in theatrical, day to day and glam makeup, after studying it at college I managed to pick up skills that I carry on to improve everyday. I love perfecting my makeup and I’m always practicing new looks and skills on my self, family and friends. In college I studied various categories of looks from bridal, glam to open wounds.
Offering strong interpersonal and communication skills, combined with friendly and approachable manner. Knowledgeable about customer service principles and safety protocols, ensuring pleasant and secure experience for passengers. Ready to use and develop skills in teamwork, problem-solving, and adaptability in [Desired Position] role.
Overview
2026
2026
years of professional experience
Work history
Bar work
Local rugby club
Shirley West
- I did casual bar work at my brothers rugby club where I had to sort out customers orders and deal with money. It was a fast pace job and I picked up the skills as I went keeping the customers happy and serving them with a smile on my face and no faults. I did work with money so therefore had to use the till.
Air Hostess
Ryanair
Birmingham
2022.05 - 2022.10
- Passengers safety and comfort is the priority. Having to know first aid and drills incase of any emergencies to. We must be willing to work long shifts especially if there are delays. This came with challenges everyday and no two days where the same. You would need determination and positivity to get you through the day.
- Provided high standard of customer service whilst ensuring passenger safety.
Waiting Staff
Mitchells & Butlers
2021.08 - 2021.11
- For this job I work as part of the waiting staff team meaning I work with customers to give them a friendly, positive experience. I do till work and work with money also, I work with my team covering long shifts.
Sales Assistant
New Look
Solihull
2021.12 - 2023.07
- For this role it improves my customer service skills massively, speaking to new customers each day to help them with their enquires. I work on the tills most days meaning I have the experience with money to. In this job you have to focus and be able to use multiple skills to hit targets and complete tasks during the day. For example till work, parcel collection, tidying store, restocking and price labelling.
Sales Assistant
The Fragrance Shop
Solihull
2020.12 - 2021.09
- For this job I sell many different perfumes and aftershaves to customers, in the shop we all work as one team and no one has one single job to do, we all just work together. Selling our deals, till work, knowing information behind the products, giving the customer the best deals, influential skills and good communication skills is what we do.
Cabin crew
Jet2
Solihull, West Midlands
2023.07 - Current
- Demonstrated adaptability by handling diverse tasks such as selling duty-free products, cabin cleaning, and meal serving successfully.
- Demonstrated professionalism when dealing with challenging or difficult passengers to maintain a peaceful journey environment.
- Responded promptly to passenger queries or complaints displaying excellent problem-solving skills for customer satisfaction improvement.
- Coordinated effectively with ground staff during boarding and deboarding processes ensuring minimal delays.
- Handled emergency situations calmly; administered first aid when necessary to ensure passenger wellbeing.
- Created a welcoming atmosphere through friendly interactions with passengers.
Education
Diploma of Higher Education - Theatrical Makeup
Stratford upon Avon
Stratford-upon-Avon 2020.09 - 9 2021
GCSE or equivalent - Art, Photography, Maths, English language, English literature, Science, Food and Nutrition, RE
Tudor Grange Academy
Solihull 2015.09 - 1 2020
Skills
- Art And Design
- Beauty
- Photography
- Food and nutrition
- Customer Service
- Sales (Less than 1 year)
- Serving Experience
- Fast learner
- Time Management
- Adaptability to time changes
- Punctuality and reliability
- Dealing with difficult situations
- Time optimisation
Personal Details
- Driver's License: Yes
- Eligible to work in the UK: Yes
- Highest Level of Education: GCSE or equivalent
Timeline
Cabin crew
Jet2
2023.07 - Current
Air Hostess
Ryanair
2022.05 - 2022.10
Sales Assistant
New Look
2021.12 - 2023.07
Waiting Staff
Mitchells & Butlers
2021.08 - 2021.11
Sales Assistant
The Fragrance Shop
2020.12 - 2021.09
Diploma of Higher Education - Theatrical Makeup
Stratford upon Avon
2020.09 - 9 2021
GCSE or equivalent - Art, Photography, Maths, English language, English literature, Science, Food and Nutrition, RE
Tudor Grange Academy
2015.09 - 1 2020
Bar work
Local rugby club