Summary
Overview
Work History
Education
Skills
Timeline
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Ellie Porter

Ickenham,Middlesex

Summary

Driven Apprentice offers strong background of timely task completion and prioritisation. Quick-learner and team player committed to shadowing experienced workers to enhance personal skillset. Committed to consistency and quality supported by superior attention to detail.

Overview

2
2
years of professional experience

Work History

Junior apprentice

Planet Hairdressers
Uxbridge, Middlesex
08.2021 - Current
  • Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
  • Assisted customers with varying questions using product knowledge and service expertise.
  • Followed all health and safety protocols to safeguard team and company assets.
  • Shadowed senior team members to observe established processes and best practices.
  • Finished on-the-job training within set deadlines.
  • Completed related coursework on time and to high standard.
  • Enhanced productivity by coordinating itineraries and scheduling appointments.
  • Ran reception areas by greeting visitors and responding to telephone and in-person requests for information.
  • Maintained tidy reception area to provide visitors with positive first impression of company.
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Answered customer telephone calls promptly and improved on-hold wait times.


Education

GCSEs -

Vyners School
Uxbridge

NVQ Level 1 - Media

West Herts College
Watford

Skills

  • Microsoft Office
  • Professional and mature
  • Excellent communicator
  • Customer-focused
  • Communication skills
  • Dependable and reliable

Timeline

Junior apprentice

Planet Hairdressers
08.2021 - Current

GCSEs -

Vyners School

NVQ Level 1 - Media

West Herts College

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Ellie Porter