Ellie Palmer

- Achieved consistent high presentation and quality standards in food and beverage service through professional execution.
- Maximised positive customer satisfaction ratings by providing exceptional service.
- Maintained a clean and organised bar environment by performing thorough closing duties.
- Minimised service delays by coordinating effectively with kitchen and bar staff, ensuring seamless operations.

- Delegating team and tasks and ensuring that the workflow in the work place was managed.

- Training new team members to ensure they gain the correct knowledge and skills.

- Ensuring all feedback was reported to senior management and dealing with difficult situations punctually. Evaluating performance and providing feedback

- Was promoted to supervisor

- Contract ended due to company failure to pay all wages.

- Working with a team to ensure all customers that attended the races were navigated correctly and safely.

- Communicating and working with the surrounding neighbourhood to ensure they felt safe and happy with the service we were carrying out.

• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.