Ellie Mothersdale
Telford,Shropshire
Summary
Results driven professional with a strong focus on meeting sales targets and promoting brand awareness. Demonstrates exceptional communication, up-selling, and teamwork abilities, combined with effective time management and a dedicated work ethic. Committed to achieving organisational goals while helping growth and success within the working environment.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Sales Supervisor
Holland and Barrett
Telford, Shropshire
2023.11 - Current
- Customer service and communication - I was basically a wellness advisor and shop assistant combined. Friendly, approachable, always listened to customers, giving advice and recommendations and building a rapport.
- Interest in health, wellness and nutrition - Wanted to learn a lot about products, enjoy helping people live a healthier lifestyle and helped curious people about vitamins, supplements, skincare and sports nutrition.
- Sales and recommending products - Recommending products confidently, suggesting add ons, being persuasive but friendly.
Sales Assistant
The Entertainer
Telford, Shropshire
2022.11 - 2023.03
Christmas Temp
- Customer service – creating a fun, engaging shopping experience and ensuring every customer leaves happy.
- Communication – confidently talking with children, parents, and colleagues in a friendly, approachable manner.
- Sales and up selling – promoting toys and suggesting add-on purchases at the till for good KPI results.
- Cash handling – accurately processing payments and returns at the checkout.
- Stock management – accepting deliveries, unpacking, and maintaining organised stockrooms.
- Merchandising – arranging and displaying toys attractively to company standards.
- Problem-solving – handling customer questions or issues calmly and efficiently.
Education
A-Levels - Business
Telford College
Telford 2022.09 - 2024.06
Skills
- Meeting sales targets
- Brand awareness promotion
- Communication
- Up selling
- Team work
- Time management
- Hard worker
Volunteering
I have volunteered at my local ice hockey club, Telford Tigers, on their media team for the last 3 years. This includes promoting the team and making people aware of who Telford Tigers are, working with my colleagues having incredible team work skills, building good relationships and rapport with the players and staff involved and having good communication skills!
Timeline
Sales Supervisor
Holland and Barrett
2023.11 - Current
Sales Assistant
The Entertainer
2022.11 - 2023.03
A-Levels - Business
Telford College
2022.09 - 2024.06