Ellie Morrison
Bo'ness,Falkirk
Summary
Reliable and organised individual with a strong customer service experience and a proven ability to work in fast paced environments. Completed pharmacy work experience and developed an understanding of confidentiality, patient interaction and following procedure. Keen to begin a career in pharmacy and bring a positive, dedicated approach to a trainee role.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work history
Work experience
Barnton Pharmacy
Edinburgh
- Gained understanding of pharmacy workflow through observation of prescription procedures and customer engagement
- Developed an understanding of accuracy and confidentiality in a health care setting.
- Supported staff in managing prescription dispensing and assisting customers.
Bartender
JD Wetherspoons
Edinburgh
04.2024 - 11.2025
- Delivered clear and friendly customer service in busy and sometimes stressful environments.
- Managed multiple orders accurately while maintaining attention to detail under pressure.
- Followed allergen protocols and legal requirements with consistency and care
- Maintained organisation behind the bar and kept work areas clean and safe
- Coordinated with team members to provide seamless service during busy periods.
Crew member
McDonald's
Grangemouth, Falkirk
12.2022 - 09.2023
- Complied with rigorous procedures and hygiene standards, maintaining accuracy across all tasks.
- Built confidence using computerised systems and responding quickly to customer needs
- Resolved customer complaints quickly, restoring trust in our service quality.
Customer assistant
Oliphant's bakers
Linlithgow, West Lothian
07.2021 - 09.2023
- Established strong connections with customers within local community environment.
- Learned to work alone and use initiative during quiet periods.
- Maintained accurate cash handling practices while efficiently serving customers.
- Monitored inventory levels routinely to avoid stock-outs or overstocking issues.
Education
Scottish Qualifications Certificate - Sciences and Computing
St Mungos high school
Falkirk 08.2017 - 05.2023
Skills
- Adaptive learner
- Customer service and communication
- Attention to detail
- Confidence in high-pressure environments
- Proficient with tills and digital systems
- Calm and professional demeanour
References
References available upon request.
Timeline
Bartender
JD Wetherspoons
04.2024 - 11.2025
Crew member
McDonald's
12.2022 - 09.2023
Customer assistant
Oliphant's bakers
07.2021 - 09.2023
Scottish Qualifications Certificate - Sciences and Computing
St Mungos high school
08.2017 - 05.2023
Work experience
Barnton Pharmacy