Summary
Overview
Work history
Education
Skills
Accomplishments
Additional Information
Timeline
Generic

Ellie Morrison

kilbarchan,Renfrewshire

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work history

Retail assistant

Zara
Glasgow, Renfrewshire
12.2024 - Current
  • Maintained cleanliness and organisation of sales floor, ensuring an inviting atmosphere for customers.
  • Collaborated with team members to restock shelves and displays, enhancing product visibility and accessibility.
  • Processed customer transactions efficiently, handling cash and card payments with accuracy and professionalism.
  • Supported management in training new staff, fostering a collaborative and knowledgeable team environment.
  • Ensured visual merchandising standards with regular display updates.
  • Supported team members for improved operational efficiency.
  • Followed company policies whilst handling returns and exchanges, preserving customer loyalty.

Customer Assistant

Noah Home & Gifts
Braehead Glasgow, Renfrewshire
11.2024 - Current
  • Stocked shelves regularly for easy access to products by customers.
  • Provided excellent customer service to ensure repeat business.
  • Dealt effectively with customer complaints, resolving issues professionally and amicably.
  • Maintained a clean, organised workspace for the efficient operation of checkout area.
  • Provided shopping advice based on customer needs fostering an engaging shopping experience.
  • Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.

Office assistant

Lochwinnoch Heavy Haulage
Linwood, UK
08.2022 - 11.2024
  • Sorted and distributed incoming mail to correct recipients throughout busy office environments.
  • Registered visitors, guests and contractors upon arrival, providing access passes.
  • Processed invoices and payments using accounting software.
  • Greeted guests and clients with warmth and professionalism.
  • Arranged meetings by reserving rooms and making arrangements for snacks.
  • Organised travel and booked accommodation for members of staff.
  • Responded promptly to telephone enquiries from clients, vendors and customers.
  • Performed data entry tasks diligently, maintaining accurate office records at all times.

Retail assistant

Cardwell Garden Centre
Gourock, UK
06.2021 - 07.2022
  • Delivered outstanding in-store experience through positive and attentive customer service.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Received stock deliveries, accurately completing paperwork and updating system records.
  • Updated product labelling and pricing to reflect discounts and offers.
  • Assisted customers in locating specific items to boost satisfaction.


Education

Scottish Qualifications Certificate -

Johnstone High School
05.2022 - 06.2023

Skills

  • Filing experience
  • Social media knowledge
  • Office administration
  • Professional and mature
  • Supply ordering
  • Appointment scheduling
  • Superb time management
  • Payment posting
  • Billing and coding
  • Outstanding customer service
  • Energetic self-starter

Accomplishments

Complete Lash Tech

Lash & Brow Diploma

Expert Brows Diploma

Lash Lift & Lash Tint Diploma

Henna Brows Stylist Diploma

Lash Extensions Diploma



Full Drivers Licence  

Additional Information

Walking

Netball

Socialising with friends

Horse riding

Shopping

Timeline

Retail assistant

Zara
12.2024 - Current

Customer Assistant

Noah Home & Gifts
11.2024 - Current

Office assistant

Lochwinnoch Heavy Haulage
08.2022 - 11.2024

Scottish Qualifications Certificate -

Johnstone High School
05.2022 - 06.2023

Retail assistant

Cardwell Garden Centre
06.2021 - 07.2022
Ellie Morrison