Ellie Morrison
kilbarchan,Renfrewshire
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work history
Retail assistant
Zara
Glasgow, Renfrewshire
12.2024 - Current
- Maintained cleanliness and organisation of sales floor, ensuring an inviting atmosphere for customers.
- Collaborated with team members to restock shelves and displays, enhancing product visibility and accessibility.
- Processed customer transactions efficiently, handling cash and card payments with accuracy and professionalism.
- Supported management in training new staff, fostering a collaborative and knowledgeable team environment.
- Ensured visual merchandising standards with regular display updates.
- Supported team members for improved operational efficiency.
- Followed company policies whilst handling returns and exchanges, preserving customer loyalty.
Customer Assistant
Noah Home & Gifts
Braehead Glasgow, Renfrewshire
11.2024 - Current
- Stocked shelves regularly for easy access to products by customers.
- Provided excellent customer service to ensure repeat business.
- Dealt effectively with customer complaints, resolving issues professionally and amicably.
- Maintained a clean, organised workspace for the efficient operation of checkout area.
- Provided shopping advice based on customer needs fostering an engaging shopping experience.
- Handled returns and exchanges efficiently maintaining high standards of service amidst challenging situations.
Office assistant
Lochwinnoch Heavy Haulage
Linwood, UK
08.2022 - 11.2024
- Sorted and distributed incoming mail to correct recipients throughout busy office environments.
- Registered visitors, guests and contractors upon arrival, providing access passes.
- Processed invoices and payments using accounting software.
- Greeted guests and clients with warmth and professionalism.
- Arranged meetings by reserving rooms and making arrangements for snacks.
- Organised travel and booked accommodation for members of staff.
- Responded promptly to telephone enquiries from clients, vendors and customers.
- Performed data entry tasks diligently, maintaining accurate office records at all times.
Retail assistant
Cardwell Garden Centre
Gourock, UK
06.2021 - 07.2022
- Delivered outstanding in-store experience through positive and attentive customer service.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Received stock deliveries, accurately completing paperwork and updating system records.
- Updated product labelling and pricing to reflect discounts and offers.
- Assisted customers in locating specific items to boost satisfaction.
Education
Scottish Qualifications Certificate -
Johnstone High School
05.2022 - 06.2023
Skills
- Filing experience
- Social media knowledge
- Office administration
- Professional and mature
- Supply ordering
- Appointment scheduling
- Superb time management
- Payment posting
- Billing and coding
- Outstanding customer service
- Energetic self-starter
Accomplishments
Complete Lash Tech
Lash & Brow Diploma
Expert Brows Diploma
Lash Lift & Lash Tint Diploma
Henna Brows Stylist Diploma
Lash Extensions Diploma
Full Drivers Licence
Additional Information
Walking
Netball
Socialising with friends
Horse riding
Shopping
Timeline
Retail assistant
Zara
12.2024 - Current
Customer Assistant
Noah Home & Gifts
11.2024 - Current
Office assistant
Lochwinnoch Heavy Haulage
08.2022 - 11.2024
Scottish Qualifications Certificate -
Johnstone High School
05.2022 - 06.2023
Retail assistant
Cardwell Garden Centre
06.2021 - 07.2022