Ellie Moran
Dundee,Scotland
Summary
I am an confident individual whom is caring and hard working and always ready to learn and be hands on in my work place
Overview
2
2
years of professional experience
Work history
Retail worker
Primark
Dundee, Scotland
09.2024 - Current
- Offered personalised service to each shopper, driving repeat business.
- Followed company policies and guidelines strictly maintaining standards of operation.
- Ensured compliance with health and safety regulations, promoting a safe shopping environment.
- Received deliveries and stocked goods on shelves efficiently for easy accessibility.
- Handled returns or exchanges professionally maintaining high level of customer satisfaction.
- Educated customers on product features and benefits resulting in increased sales.
- Handled customer complaints in a professional manner, resolving issues promptly.
- Maintained clean and organised store shelves for a pleasant shopping environment.
- Assisted in annual stocktaking activities, contributing to accurate inventory records.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Tanning salon worker
Tanned up
Dundee, Scotland
01.2024 - 08.2025
- Maintained a clean work environment for optimal hygiene standards.
- Handled cash transactions accurately maintaining financial integrity.
- Assisted clients in choosing suitable tanning products to achieve desired results.
- Balanced multiple responsibilities during busy periods without compromising service quality.
- Provided aftercare advice to clients for prolonged tan longevity.
- Worked effectively as part of the salon team to provide seamless service.
- Conducted equipment checks to maintain high operational standards.
- Treated each client individually, providing personalised advice and recommendations based on skin type and personal preferences.
Cleaner
Atouchofclass
Dundee, Scotland
10.2023 - 06.2025
- Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
- Provided deep cleaning services for occasional needs such as post-construction or move-in scenarios.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Implemented sanitation procedures with industrial cleaning equipment in factory settings.
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
- Completed laundry tasks promptly, resulting in continuously available fresh linen and uniforms.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
- Kept communal areas tidy and well-organised for optimal functionality.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
Catering assistant
Brunch
Dundee, Scotland
05.2023 - 04.2025
- Upheld presentation standards by arranging food items attractively on serving trays and tables.
- Demonstrated knowledge of dietary restrictions by preparing suitable alternatives as needed.
- Conducted routine checks on cooking equipment for timely maintenance or replacement if necessary.
- Coordinated with suppliers for timely delivery of fresh produce contributing towards seamless kitchen operations.
- Assisted in the preparation of buffet services, enhancing event experiences for clients.
- Provided excellent customer service, ensuring guest satisfaction.
- Maintained cleanliness of kitchen area to ensure health and safety regulations were met.
- Executed food preparation tasks efficiently to meet dining deadlines.
- Followed recipes meticulously to maintain consistency in taste and quality.
- Served food and beverages to dining guests with outstanding customer service.
- Carefully prepared ingredients in accordance with menus, portion control and agreed quality standards.
- Inspected kitchen equipment and tools, promptly reporting malfunctions to prevent inefficiencies.
Education
Sqa national 5 C - Math
Breaview
United KingdomScottish Qualifications Certificate - english B
Breaview
united kingdomScottish Qualifications Certificate - History C
Breaveiw
united kingdomScottish Qualifications Certificate - criminology
Breaview
united kingdomScottish Qualifications Certificate - health and social care
Breaview
united kingdom level 2 food hygiene certificate
REHIS
Skills
- Fashion awareness
- Returns and exchanges procedure
- Relationship building with customers
- Price tagging competence
- Staff rota coordination
- Receipt issuance
- Dress code adherence
- Inventory management awareness
- Sanitation standards compliance
- Serving etiquette
- Quantity food production
- Commercial cooking
- Handling customer complaints
- Personal hygiene awareness
Timeline
Retail worker
Primark
09.2024 - Current
Tanning salon worker
Tanned up
01.2024 - 08.2025
Cleaner
Atouchofclass
10.2023 - 06.2025
Catering assistant
Brunch
05.2023 - 04.2025
Sqa national 5 C - Math
Breaview
Scottish Qualifications Certificate - english B
Breaview
Scottish Qualifications Certificate - History C
Breaveiw
Scottish Qualifications Certificate - criminology
Breaview
Scottish Qualifications Certificate - health and social care
Breaview
level 2 food hygiene certificate
REHIS