ELLIE MCVEY
Greatham,Hampshire
Summary
Outgoing and friendly Cashier/ Trainee Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
4
4
years of professional experience
Work history
Cashier/ Training Barista
Stone Espresso
Cronulla , Sydney
12.2022 - 05.2023
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
- Used excellent memorisation skills to maintain extensive drinks menu, ingredients and recipe knowledge.
- Managed peak cafe hours effectively, creating and delivering drinks swiftly to maintain efficient service.
FOOD AND BEVERAGE SERVER
Signature
London
09.2021 - 09.2022
- Promoted guest satisfaction and loyalty through personable service and proactive check-ins
- Memorized menu updates and answered questions regarding allergens,
- Reset tables between customers by removing used dishes, wiping down surfaces and refilling condiments
- Took food and beverage orders with 100% accuracy
- Addressed and resolved customer concerns quickly, working with management to fix complex issues
- Coached team members in customer service, food preparation and kitchen safety
- Estimated ingredients and supplies needed to keep optimal inventory levels
- Delegated kitchen tasks and coordinated workflows to support workload.
COVID, Signature
London
03.2021 - 09.2021
- Properly disinfected work areas and equipment to prevent contamination, adhering closely to established protocols
- Maintained supply inventory through consistent verification of available stock, submitting replenishment orders prior to depletion
- Prepared tests for lab shipment by verifying proper labeling and packaging of specimens
- Provided masks, hand sanitizer and other PPE to individuals entering monitored facilities
- Adhered to established protocols and reporting requirements in recording positive and negative cases
- Recorded details of screening results in organizational database with accuracy and appropriate follow-up.
CARE ASSISTANT
Pilgrims Friend Society
London
05.2019 - 03.2021
- Maintained case notes to document resident progress and condition
- Helped clients with bathing, dressing and grooming to avoid skin breakdown and infections
- Performed household chores to promote cleanliness, safety and livability
- Assisted clients with moving in and out of beds, baths, wheelchairs and automobiles
- Observed patient physical condition and monitored diet and exercise habits
- E
- M
- Built strong rapport with patients to provide stable and supportive care system
- Reported unusual incidents to supervisors for review.
Education
Godalming College
Skills
- Experience in Stock take & Rotation
- Cash register operation
- Highly organised
- Food preparation
- Communication Skills
- Optimistic and Easygoing
- Frothing levels knowledge
- Coffee grinding
- Up-selling
Timeline
Cashier/ Training Barista
Stone Espresso
12.2022 - 05.2023
FOOD AND BEVERAGE SERVER
Signature
09.2021 - 09.2022
COVID, Signature
03.2021 - 09.2021
CARE ASSISTANT
Pilgrims Friend Society
05.2019 - 03.2021
Godalming College
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