Experienced professional with a strong background in data analytics, project management, and quality assurance. Proficient in Power BI Dashboards, Power BI DAX, SAP Crystal Reports SQL, and advanced Excel. Demonstrated expertise in training staff, meeting local and national KPIs, and adhering to Information Governance and DPIA regulations. Skilled in advanced analytics, policy development, auditing, VBA, Power Query, data entry, and delivering presentations to stakeholders. Committed to leveraging analytical skills to drive organisational success and continuous improvement.