Ellie-May Symons
Birmingham,West Midlands
Summary
Compassionate and responsible individual seeking to begin a career in childcare, with a strong personal understanding of supporting individuals with additional needs. Through living with family members with autism and learning disabilities, I have developed patience and the ability to remain calm in challenging situations. Confident in creating a safe and nurturing environment, with a genuine passion for helping children learn and grow. Reliable and eager to develop professional skills and expand on my current qualifications within a nursery setting while maintaining high standards of care.
Overview
1
1
year of professional experience
Work history
Office assistant
Mark P Builders
Birmingham , West Midlands
2025.02 - 2025.07
- Scheduled appointments effectively to ensure efficient time management for executives.
- Improved office efficiency by organising and managing files.
- Delivered exceptional customer service, resulting in high client satisfaction rates.
- Updated database regularly ensuring accessibility of current information when needed.
- Maintained office files for reliable reference, including electronic and hard copies.
- Greeted guests and clients with warmth and professionalism.
Waitress assistant
Hayley Power
Redditch, Worcestershire
2024.03 - 2024.10
- Executed order taking and food delivery with attention to detail, ensuring accuracy and customer satisfaction throughout the dining experience.
- Welcomed guests upon arrival, establishing a friendly and inviting atmosphere.
- Coordinated with colleagues using strategic planning to ensure efficient service delivery.
- Utilised strong communication skills to create a welcoming atmosphere for customers during dining experiences.
- Develop innovative menu plans to enhance variety and customer satisfaction.
- Maintained cleanliness in serving and dining areas to promote health and safety standards.
Education
NVQ Level 1 - Child Care
Heart Of Worcester College
Worcester, Worcestershire 09/2022 - 06/2023
NVQ Level 2 - English
Fircroft College
Birmingham 09/2025 - 02/2026
Skills
- Reliability assurance
- Understanding special needs
- Organisational skills
- Effective communication
- Experience with special needs
- Emotional resilience
- Understanding different perspectives
- Dependability
- Collaborative teamwork
- Timeliness
Timeline
Office assistant
Mark P Builders
2025.02 - 2025.07
Waitress assistant
Hayley Power
2024.03 - 2024.10
NVQ Level 1 - Child Care
Heart Of Worcester College
09/2022 - 06/2023
NVQ Level 2 - English
Fircroft College
09/2025 - 02/2026