Ellie Marsh
Coventry ,West Midlands
Summary
Confident individual with strong communication, teamwork and problem-solving strengths. Brings a positive attitude, reliability and willingness to take on extra tasks when needed. Eager to learn, support colleagues and contribute to smooth day-to-day work in busy environments. Good experience in food preparation and making, and beverage preparation.
Overview
4
4
years of professional experience
Work History
Work experience
Tonic
Coventry
02.2023 - 02.2023
- Engaged with customers to understand needs and provide tailored service.
- Achieved service time and quality targets.
- Prepared beverages for customers and clients, following ordering preferences and standards.
- Contributed to team objectives by willingly taking on additional responsibilities.
- Maintained clean, safe working environments, reducing accident risks.
Volunteer
Bedworth Swimming Club for disabled
05.2023 - 08.2023
- Supported customers in managing personal items in changing rooms for convenience and comfort.
- Guided guests to bathrooms and food areas to improve overall service experience.
- Ensured a safe, controlled environment during swimming gala events to promote participant safety.
- Followed health and sanitation procedures to maintain cleanliness.
Cafe Worker
Myrtles
Coventry
03.2025 - Current
- Provided friendly, efficient table service, taking customer orders and processing swiftly.
- Prepared and served a variety of coffees, teas, and other beverages to meet customer preferences.
- Assisted team members during rush hours, ensuring smooth service and effective collaboration in a fast-paced environment.
- Managed till operations, ensuring accurate cash and card transactions and efficient end-of-day reconciliation.
- Maintained cleanliness standards by supporting pot washers in upholding kitchenware hygiene.
- Handled main kitchen duties including cooking, breakfast preparation, and lunch service.
Education
GCSEs - 9 subjects
Finham Park School
Coventry 01-2024
Diploma of Higher Education - Art and Design Level 3 Extended Diploma
Leamington Spa College
Warwickshire 01-2026
Skills
- Customer engagement
- Team collaboration
- High-pressure service
- Conflict resolution
- Culinary skills
- Kitchen management
- Cash handling
- Problem-solving
Hobbies and interests
- Wellness and mindfulness - gym, walks, reading
- Creative arts (digital and physical) - design, painting, drawing
- Travel - new experiences
Timeline
Cafe Worker
Myrtles
03.2025 - Current
Volunteer
Bedworth Swimming Club for disabled
05.2023 - 08.2023
Work experience
Tonic
02.2023 - 02.2023
GCSEs - 9 subjects
Finham Park School
Diploma of Higher Education - Art and Design Level 3 Extended Diploma
Leamington Spa College