Summary
Overview
Work history
Education
Skills
Timeline
Generic

Ellie-Marie Mitchell

Leeds,England

Summary

I am a motivated College student with excellent interpersonal skills and a strong work ethic, who is seeking opportunities to gain valuable work experience and to develop further both personally and professionally.

My best characteristic is that I pursue to my fullest potential, meaning whatever roles and opportunities come my way, I embrace and honour. Being the confident and bubbly individual that I am, I work well on my own initiative, but also great as a team player. Throughout my childhood and adolescence, I have been part of an acting Academy where my confidence grew larger over the years. I am a very hard working, dedicated individual who thrives on new challenges.

I have gained excellent attendance throughout my whole education which I will demonstrate in my working career, and also developed knowledge and understanding of professionalism and great customer care throughout my years of working in retail.

I want nothing more than to expand skills, and grow both personally and professionally through meaningful work experiences.

Overview

2
2
years of professional experience

Work history

Retail Worker

Sports Direct
Leeds, England
04.2025 - Current
  • Provided friendly and professional customer service, answering queries and offering product advice
  • Guided customers to suitable products based on their needs, improving satisfaction
  • Promoted current offers and new products to ensure accurate information
  • Successfully upsold items, including Bags for Life, earning commission
  • Operated tills accurately, handling cash, credit, and debit payments
  • Processed returns and exchanges in line with company policies
  • Checked customer ID for age-restricted products when required
  • Assisted customers in fitting rooms, suggesting alternatives and additional items
  • Maintained a clean and organised shop floor to create a welcoming environment
  • Supported the team during busy periods to manage customer flow efficiently
  • Followed company procedures to ensure smooth day-to-day operations

Social media manager

AM landscaping and driveway specialists
Leeds, England
06.2024 - Current
  • Boosted customer engagement with effective management of all social media platforms.
  • Developed engaging online content for improved customer interaction.

Retail worker

Boux avenue
Leeds, England
10.2024 - 01.2025
  • Delivered high-quality customer service, resolving queries and complaints professionally
  • Demonstrated strong product knowledge to advise customers and increase sales
  • Promoted seasonal items, offers, and discounts to drive revenue
  • Worked with team members to meet daily sales targets
  • Operated tills accurately, processing cash and card payments
  • Assisted with stock replenishment, deliveries, and maintaining appropriate inventory levels
  • Took part in annual stocktaking to ensure accurate inventory records
  • Maintained clean, organised shelves and a tidy stockroom
  • Updated product pricing and labels in line with promotions
  • Followed company policies, health and safety regulations, and operational procedures
  • Supported smooth store operations, including opening/closing duties and cashing up
  • Participated in staff meetings, contributing positively to teamwork and store performance

Education

A-Levels - Psychology, English language, Health&Social care.

Notre Dame Six Form College
Leeds
09.2024

GCSEs - English/Maths/Science/Drama/Health&Social/Spanish

The Farnley Academy
Leeds
09.2019

Skills

  • Problem-solving
  • Communication skills
  • Team building
  • Resourcefulness
  • Creativity
  • Time management
  • Motivation
  • Computer Skills
  • Creative Writing
  • Social Media

Timeline

Retail Worker

Sports Direct
04.2025 - Current

Retail worker

Boux avenue
10.2024 - 01.2025

Social media manager

AM landscaping and driveway specialists
06.2024 - Current

A-Levels - Psychology, English language, Health&Social care.

Notre Dame Six Form College

GCSEs - English/Maths/Science/Drama/Health&Social/Spanish

The Farnley Academy
Ellie-Marie Mitchell