Ellie Knight

Headkandi Hair & Beauty Ltd

East Grinstead, West Sussex

11.2023 - Current

Upheld strict confidentiality with client information to respect privacy rights.
Demonstrated products at front desk, increasing retail sales.
Provided product advice for improved client hair care routines.
Ensured client comfort by providing excellent customer service.
Maintained salon cleanliness for a professional environment.
Organised supplies effectively for ease of access during appointments.
Sanitised tools regularly to prevent cross-contamination.
Enhanced salon reputation by consistently delivering impeccable services.
Promoted current offers and discounts whilst interacting with clients, improving customer retention rates.
Prepared clients for hairstyling by washing and conditioning, resulting in better styling results.
Greeted clients warmly, fostering a welcoming atmosphere.
Managed appointment bookings to maximise stylist availability.
Received payments and handled cash register, ensuring accurate financial transactions.
Swept and cleaned stations after each service, maintaining hygienic standards.
Served refreshments to clients with upbeat customer service style.
Helped prepare clients for requested hair services.
Disinfected equipment to support exemplary hygiene standards.
Covered weekend and evening shifts to achieve flexible salon opening times.
Maintained and monitored hairdressing supplies to meet customer demand.
Processed payments and accurately reconciled tills.