Drawing on my advertising background, I deliver exceptional client service, acting as the primary point of contact for assigned accounts. I ensure proactive communication, timely reporting, and clear responses to client queries, while providing transparent updates on service levels and KPI performance. Leveraging my experience in campaign management and creative collaboration, I build strong professional relationships, adding value through strategic insight and problem-solving. I lead projects designed to enhance the customer experience, translating client needs into actionable solutions while maintaining high standards of service delivery.