ELLIE JAY BLACKBURN
wirral,England
Summary
Detail-oriented professional with expertise in reporting and documentation, general office administration, and invoicing. Demonstrates strong verbal communication skills and excels in customer relations and technical support. Committed to providing exceptional operational support, aiming to enhance organisational efficiency and client satisfaction.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work history
Care support worker
Assisted Living
Rock Ferry, Wirral
2025.07 - Current
- Maintained clean and hygienic surroundings, promoting health and safety standards.
- Addressed dietary needs by preparing nutritionally balanced meals.
- Collaborated on multidisciplinary teams for comprehensive patient care.
- Monitored changes in behaviour or health status to alert medical professionals promptly.
- Documented all care provided accurately, improving communication amongst team members.
- Assisted with housekeeping tasks, creating a tidy environment conducive to healing.
- Attended to basic medical needs, ensuring prompt professional attention when required.
Administrator
Veolia Uk
Ellesmere Port, Cheshire
2023.08 - 2024.05
- Assisted customers in addressing needs and ensuring satisfaction.
- Coordinated daily office tasks including managing correspondence and handling incoming calls.
- Supported customers by responding to enquiries, organising meeting requests, and clarifying billing questions.
- Executed daily billing collections and reporting activities.
- Administered payment processing, invoicing, and collections tasks.
- Tracked overdue accounts and facilitated collections on outstanding invoices.
Crew member
McDonald's Rock Retail Park
BIRKENHEAD, Wirral
2021.11 - 2023.07
- Ensured customers received orders accurately and promptly.
Greeted customers with a friendly attitude.
Collected payments efficiently.
Promoted special offers and deals effectively.
Operated various tools and equipment for food preparation.
Maintained cleanliness and high service standards.
Administrator
The contact company
Birkenhead, Wirral
2021.09 - 2021.10
- Assisted customers by addressing Covid-19 related enquiries.
- Operated independently on a computer to provide public assistance.
- Preferred collaborative environments, leading to departure due to limited team interaction.
Education
GCSE - Maths, English literature, English language, Geography, Spanish, Art
Co-op academy bebington
Skills
- Reporting and documentation
- General office administration
- Invoicing
- Operational support
- Customer relations
- Technical support
- Strong verbal communication
Custom
Business
Timeline
Care support worker
Assisted Living
2025.07 - Current
Administrator
Veolia Uk
2023.08 - 2024.05
Crew member
McDonald's Rock Retail Park
2021.11 - 2023.07
Administrator
The contact company
2021.09 - 2021.10
GCSE - Maths, English literature, English language, Geography, Spanish, Art
Co-op academy bebington