Ellie Houghton
Reading,Berkshire
Summary
Motivated student, currently studying A levels, with strong work ethic, able to work independently or as part of a team and with previous retail experience.
Passionate for fashion and textiles, with ambitions to work in the fashion industry.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Office administrator
Fidelity Group UK
Henley on Thames, Oxfordshire
07.2024 - 07.2024
- Worked as part of a project to digitise customer records including contracts.
- Reviewed paper files, to ascertain whether the customer had a digital record set up.
- Scanned documents as applicable and performed checks to ensure digital records were complete and accurate.
- Logged actions taken for each customer into a Microsoft Excel spreadsheet.
- Handled sensitive information discreetly, adhering strictly to confidentiality protocols at all times.
Charity shop volunteer
Oxfam Charity Shop
Henley on the Thames , Oxfordshire
01.2024 - 04.2024
- Promoted charity's mission with enthusiasm and dedication.
- Guided customers in finding specific products.
- Provided information about products to assist customers' buying decisions.
- Worked as part of a diverse team, fostering a positive working atmosphere.
- Warmly greeted customers, delivering outstanding service from store arrival to departure.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Stockroom Volunteer
Oxfam Charity Shop
Henley on Thames, Oxfordshire
06.2023 - 10.2023
- Assisted in sorting and pricing donations for streamlined operations.
- Organised stock room for ease of access and improved efficiency.
- Adhered to health and safety procedures, ensuring a safe environment for staff and customers alike.
- Worked as part of a diverse team, fostering a positive working atmosphere.
- Kept abreast of retail trends to suggest appropriate pricing strategies to management.
- Processed, labelled and displayed donations quickly to maximise sales opportunities.
- Regularly cleaned and straightened work areas, ensuring stores stayed tidy in line with company standards.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
Education
A-Levels - Art Textiles, Geography, Sociology
Highdown School and Sixth Form Centre
Reading 09/2024 -
GCSEs -
Highdown School and Sixth Form Centre
Reading 09/2019 - 06/2024
National Fashion and Business Saturday Club - Fashion and Business
Reading College
Reading 10/2022 - 04/2023
Skills
- Works well in team
- Hard working
- Calm under pressure
- Effective communication
- Time management
- Fashion and styling
- Product display setup
- Stockroom organisation
- Customer service
- Cash handling
- Till operation
- Able to use a sewing machine
Certification
Duke of Edinburgh, Bronze award.
Currently working towards Silver award
Affiliations
- Reading
- Sewing
- Fashion design
Timeline
Office administrator
Fidelity Group UK
07.2024 - 07.2024
Charity shop volunteer
Oxfam Charity Shop
01.2024 - 04.2024
Stockroom Volunteer
Oxfam Charity Shop
06.2023 - 10.2023
A-Levels - Art Textiles, Geography, Sociology
Highdown School and Sixth Form Centre
09/2024 -
GCSEs -
Highdown School and Sixth Form Centre
09/2019 - 06/2024
National Fashion and Business Saturday Club - Fashion and Business
Reading College
10/2022 - 04/2023
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