Ellie Hoskin
Weston Super Mare,North Somerset
Summary
A positive healthcare professional with comprehensive training in Pharmacy. National Occupational Standards SCQF level 5, ICH Good Clinical Practice, and Phlebotomy. Proven expertise in patient care through the Healthcare Assistant Programme and enhanced DBS certification. Skilled in managing health and safety protocols, confidentiality, and allergy & intolerance management. Committed to advancing healthcare practices and ensuring patient well-being.
I am a proactive and outgoing individual with keen desire to gain work experience in different sectors. I offer excellent organisational and time management skills to complete tasks within deadlines. Quick learner, confident at working in fast-paced environments. Excellent telephone manner, competent IT skills along with microsoft and excel, happy leading or working within a team to achieve goals.
Overview
3
3
years of professional experience
Work history
Health Care Specialist & Phlebotomist
Boots Walgreens Alliance/Our Future Health
Weston-super-Mare, North Somerset
01.2023 - Current
- Ensured compliance with health regulations, prioritising patient safety in all tasks.
- Adhered to biohazardous waste disposal guidelines, minimising infection risks.
- Conducted thorough sanitisation procedures to maintain a safe work environment.
- Prepared patients for procedures by clearly explaining involved processes.
- Built rapport with anxious patients, effectively reducing discomfort during procedures.
- Greeted patients and verified personal information prior to phlebotomy services.
- Delivered compassionate care, alleviating patient fears through education on medication side effects.
- Assisted customers in selecting over-the-counter products, enhancing overall satisfaction.
- Assisted customers in finding desired items to enhance their shopping experience.
- Collaborated effectively with team members during busy periods.
- Handled queries regarding products, providing detailed information as necessary.
- Conducted price checks at request of customers for clear communication on cost.
- Upheld company policies whilst dealing with returns and exchanges.
- Managed stock levels on shop floor for continuous product availability.
- Greeted every customer warmly, promoting friendly atmosphere.
- Assisted in inventory counts, maintaining accurate records.
- Handled cash register efficiently, ensuring accurate transactions.
- Promoted sales and special promotions to increase store revenue.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
Education
Various Work Based Skills
South West Skills College
Weston-super-Mare, North Somerset 09.2022 - 02.2023
NVQ Level 1 - Healthcare
NVQ
Weston Super MareNVQ Level 2 - Healthcare
NVQ
Weston Super MareSkills
- Pharmacy National Occupational Standards SCQF level 5
- ICH Good Clinical Practice Certificate
- Healthcare Assistant Programme Certificate
- Enhanced DBS
- Allergy & Intolerance Certificate
- Confidentiality Course completed
- Health & Safety Course completed
- Phlebotomy Certificate
Affiliations
- I love to travel and explore different area of the UK and further afield.
- Trying different gym classes and equipment.
- Walking different trails and paths.
References
References available upon request.
Personal Development
I am currently in the process of retaking English and Maths exams, as I feel it will help me with career progression and skill development.
Timeline
Health Care Specialist & Phlebotomist
Boots Walgreens Alliance/Our Future Health
01.2023 - Current
Various Work Based Skills
South West Skills College
09.2022 - 02.2023
NVQ Level 1 - Healthcare
NVQ
NVQ Level 2 - Healthcare
NVQ