Ellie Greenwood
Whistler
Summary
I am an ambitious, driven and enthusiastic employee who has worked in teams for the past 6 years and has developed extensive interpersonal skills and is always eager to learn new skills. I have a range of experience within hospitality and sales through leading a team as a Senior Supervisor for over 2 years. I moved to Canada in October 2023 with an approved IEC visa and have already secured long-term accommodation. I am looking for work for the upcoming summer season. Professional and personal references can be provided upon request.
Overview
3
3
years of professional experience
Work History
Ski Rental Technician
Black Tie Ski Rentals
Whistler
11.2023 - Current
- Assisted customers with selecting the appropriate ski size, type, and style based on their skill level and desired terrain.
- Adjusted bindings and din settings to ensure proper fit of customer's boots.
- Performed minor repairs to rental equipment such as waxing and buffing skis, tightening screws ect..
- Provided customers with detailed instructions on how to use the equipment safely and effectively.
Business Development Assistant
Flight Club Darts / Electric Shuffle
Leeds
06.2021 - 10.2023
- Assisted in developing marketing strategies to increase sales revenue.
- Developed and maintained relationships with key clients to facilitate business development opportunities.
- Identified potential new customers through research and networking activities.
- Collaborated with internal teams such as Sales, Marketing, Customer Service., to ensure successful implementation of projects and initiatives.
Reception & Floor Supervisor
Flight Club Darts
Leeds
06.2021 - 10.2023
- Supervised front desk staff, ensuring proper coverage and performance of duties.
- Liaised with all departments to ensure the best service is provided for the guests and dealt with any problems or issues respectfully and efficiently.
- I was also been given the responsibility of devising the rota for the reception team, which also included managing holiday requests for the team.
- Created training materials for use during training sessions for new employees.
- Responsibilities on floor included: bar work, money handling, food, and drink service
- Taking orders, which allowed me to develop rapport with guests to maximize their restaurant experience, and provide attentive customer service
- I also developed organizational experience, in which I liaised between chefs and servers to structure food delivery and meet service times.
Education
Bachelors Degree in Psychology -
Leeds Beckett University
LeedsA-Levels -
Cardinal Newman College
GCSE's -
Archbishop Temple School
Skills
- Adaptive Learning
- Computer Skills
- Problem-Solving Abilities
- Interpersonal Communication
- Schedule Management
- Organizational Skills
References
References available upon request.
Timeline
Ski Rental Technician
Black Tie Ski Rentals
11.2023 - Current
Business Development Assistant
Flight Club Darts / Electric Shuffle
06.2021 - 10.2023
Reception & Floor Supervisor
Flight Club Darts
06.2021 - 10.2023
Bachelors Degree in Psychology -
Leeds Beckett University
A-Levels -
Cardinal Newman College
GCSE's -
Archbishop Temple School
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