Ellie-grace Steward
Hornchurch,Havering
Summary
Dynamic professional with a strong foundation in strategic planning and brand promotion, complemented by exceptional organisational aptitude and multitasking abilities. Demonstrates resilience and stress tolerance in high-pressure environments, effectively managing behaviour and maintaining information confidentiality. Proficient in customer relationship management systems, leveraging product knowledge to enhance customer satisfaction and drive business growth. Committed to continuous improvement and innovation, aiming to contribute to a forward-thinking organisation.
Adaptable and flexible team player with strong time management and organisational skills. Quick learner confident in meeting tight deadlines in fast-paced environments. Takes own initiative to complete tasks and identify process improvements.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
work experience
Price Forbes
London
10.2025 - 10.2025
- Developed skills in client communication, including explaining complex insurance terms in an accessible manner.
- Learned how to asses clients needs and recommend appropriate coverage options.
- Familiarized myself with risk assessment techniques and how they impact policy pricing.
- Observed the process preparing insurances quotes and policy documents.
Store assistant
Superdrug
Romford, Havering
05.2025 - 09.2025
- Managed inventory effectively to prevent stock shortages.
- Maintained store cleanliness for an appealing shopping environment.
- Enhanced customer service by responding promptly to queries.
- Guided customers to locate products or alternative items.
- Assisted customers with signing up for store loyalty programmes and provided details about key benefits.
- Delivered personalised customer service with a smile to promote return custom.
Store assistant
Radley London
Braintree, Essex
08.2024 - 01.2025
- Managed inventory effectively to prevent stock shortages.
- Carried out price checks accurately for correct billing at the till point.
- Monitored shop floor consistently to deter thefts and losses.
- Enhanced customer service by responding promptly to queries.
- Provided product information to facilitate informed purchasing decisions.
- Received deliveries timely, ensuring rapid shelf restocking.
- Followed standard operating procedures strictly enforcing company policies and standards.
Personal assistant
WD Assist
Tiptree, Essex
03.2024 - 05.2024
- Managed correspondence, reduced response time by ensuring timely replies.
- Assisted in project management, contributed to successful completion of crucial projects.
- Organised meetings, improved communication within the team.
- Maintained confidentiality of documents, ensured secure handling of sensitive information.
- Managed invoice processing tasks accurately and efficiently.
- Scheduled appointments and conference calls coordinated seamlessly across different time zones.
Nursery practitioner
little peeps
Tiptree, Essex
09.2023 - 02.2024
- Incorporated songs and rhymes into daily routines, enhancing toddlers' speech abilities.
- Maintained detailed records of each child's progress, facilitating personalised care and learning plans.
- Fostered creativity amongst young learners through organised arts and crafts sessions.
- Cultivated positive relationships with parents and carers; kept them informed about their child's achievements and areas for improvement.
- Collaborated closely with other practitioners to create engaging lesson plans catered to different learning styles.
- Assessed individual learning needs of each child; tailored teaching methods accordingly.
Education
GCSEs - combined science
Thurstable
Tiptree, Essex 05.2022 - 07.2023
GCSEs - English Language
Thurstable
Tiptree, Essex 05.2023 - 07.2023
GCSEs - mathematics
Thurstable
Tiptree, Essex 05.2022 - 07.2023
GCSEs - English Literature
Thurstable
Tiptree, Essex 05.2022 - 07.2023
Skills
- Resilience and stress tolerance
- Organisational aptitude
- Behaviour management
- Customer relationship management systems
- Creativity
- Brand promotion
- Information confidentiality
- Multitasking
- Product knowledge
- Strategic planning
Timeline
work experience
Price Forbes
10.2025 - 10.2025
Store assistant
Superdrug
05.2025 - 09.2025
Store assistant
Radley London
08.2024 - 01.2025
Personal assistant
WD Assist
03.2024 - 05.2024
Nursery practitioner
little peeps
09.2023 - 02.2024
GCSEs - English Language
Thurstable
05.2023 - 07.2023
GCSEs - combined science
Thurstable
05.2022 - 07.2023
GCSEs - mathematics
Thurstable
05.2022 - 07.2023
GCSEs - English Literature
Thurstable
05.2022 - 07.2023