Productive, with a proven record of successful customer care and producing quality outcomes through both personal and team motivation. Will provide excellent service, through the confidence and skills gained from volunteering and my previous work.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Kitchen porter
Mexi Bean Express
Huddersfield
06.2024 - Current
Kept kitchen areas clean, orderly and well-stocked for smooth service.
Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
Collected, washed and sanitised dishes and cooking utensils.
Warehouse Operative and cleaner
Blue Diamond Products
05.2021 - 08.2023
Picked up additional tasks to aid team success
Thrived in fast-paced environment with energy and enthusiasm
Maintained clean, safe and orderly warehouse space.
Managed concerns and complaints with calm and clear communication.
Team Member
Inflatanation
05.2022 - 11.2022
Handled customer concerns and escalated major issues to the supervisor
Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
Maintained a safe, clean working environment to ensure customer satisfaction
Worked collectively as a team to give customers an overall excellent time
Spent shifts on the arena, engaging with a range of people, from toddlers to adults, making sure they had a fun time at the Themepark.
Volunteer steward
Lawrence Batley Theatre
08.2021 - 07.2022
Sell tickets to customers in the box office, suggesting areas and experiences for all different ages and disabilities
Manage complaints with calm, clear communication and problem-solving
Maintain clean, safe working environments to eliminate accident risks
Engaged with customers to better understand needs and deliver excellent service
Enhanced working relationships by participating in team-building activities.
Education
A-levels -
The creative and media studio school college
09.2021 - 06.2023
GCSEs -
Rastrick High School
09.2016 - 06.2021
Skills
Communication
EPOS till systems
Confidence to work both in a team or individually
Time management
Health and Safety Compliance
Certification
Certification in Transcription with TypeWhizz
Completed an Open University Course in Human Resources: Recruitment and Selection