Ellie Cash
Aylesbury,Buckinghamshire
Summary
I am a driven individual with a background in sales, outstanding customer service, merchandising and stock management, and working effectively with my team members maintaining excellent communication. I am a friendly, knowledgeable and hard working employee who is prepared to use critical thinking when tackling problems to maintain smooth and efficient operations. I have enjoyed building positive relationships with customers and team members as i am driven to make a direct positive impact on peoples lives. I am eager to display and develop this drive within a Teaching Assistant role as I am committed to creating an inspiring learning environment to encourage curiosity and growth.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
Retail sales assistant
Next
Aylesbury, Buckinghamshire
07.2022 - Current
- Managed inventory with regular stock checks to maintain optimal levels.
- Processed transactions at the till, ensuring accurate handling of cash and card payments.
- Enhanced customer satisfaction by providing exceptional service and addressing queries.
- Coordinated seamless returns and exchanges process for enhanced customer loyalty.
- Maintained great communication with my team members to ensure all tasks and workflow was completed effectively
- Demonstrated flexibility by covering shifts when needed, promoting teamwork spirit within the store.
- Took interest in customers' needs and concerns to provide throughtful advice and product recommendations.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
Volunteer retail assistant
Next
Aylesbury, Buckinghamshire
04.2022 - 04.2022
- Coordinated shop floor activities for efficient operations throughout the day.
- Maintained a clean, organised store environment for improved shopping experience.
- Absorbed training from team members
- Implemented visual merchandising standards for enhanced store appearance.
Education
GCSEs -
The Grange School
Aylesbury, Buckinghamshire 09.2018 - 06.2023
A-Levels - Psychology, Criminology, BTEC Applied Science
The Grange School
Aylesbury, Buckinghamshire 09.2023 - 06.2025
Skills
- Effective upselling
- Electronic payment system operations
- Up-To-Date on store policies
- Sales floor maintenance
- Knowledge of retail laws
- Meeting sales targets
- Excellent listening
- Resilient under pressure
- Merchandising display expertise
- Adaptability to changing environments
- Cash handling
- Complaint management
- Customer Service
- Confident communicator
- Product knowledge
- Refund and exchange processing
- Visual merchandising
- Outstanding customer service
- Patience and empathy
- Online order processing
- Returns processing
- Communication
- Health and Safety regulations
- Emotional Intelligence
- Teamwork
- Critical Thinking
- Multitasking efficiency
Languages
Spanish
Elementary
Accomplishments
I have been accepted to study Criminology at Oxford Brookes in September 2026.
Affiliations
Enjoy learning different Spanish
Participate in different sport activities such as tennis
Attend the gym weekly
Timeline
A-Levels - Psychology, Criminology, BTEC Applied Science
The Grange School
09.2023 - 06.2025
Retail sales assistant
Next
07.2022 - Current
Volunteer retail assistant
Next
04.2022 - 04.2022
GCSEs -
The Grange School
09.2018 - 06.2023
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