Ellie Burns
The Old Rectory,Lincolnshire
Summary
Motivated and resilient physics student at Nottingham Trent University with strong data analysis and problem solving skills, honed in through academic studies and diverse work experience. Proven ability to thrive in fast paced environments and experience in laboratory through research scholarship. Demonstrates excellent team working skills, time management and critical thinking skills, with strong focus on applying analytical abilities in professional contexts.
Overview
3
3
years of professional experience
Work History
Club Waitress
Coco Tang
Nottingham, East Midlands
06.2024 - Current
- Improved customer satisfaction by providing efficient and friendly service
- Utilised professional communication skills to resolve customer complaints
- Demonstrated excellent multitasking abilities for timely delivery of orders
- Optimised workflow in busy periods through successful coordination with bar staff
Bartender
Away Resorts
06.2022 - 09.2023
- Adhering to strict hygiene rules when handling food and beverages
- Engaging with customers
- Performed under high pressure
- Rewarded for taking initiative when tills malfunctioned during peak hours and manually calculating transactions, while ensuring quality service was still given.
Accounting Assistant
MyCloud Accounts
05.2021 - 09.2021
- Conducting reconciliations of bank statements
- Managed customer calls
- Using accounting software and Excel to manage records
- Sending regular emails to clients
- Managed financial records by organising and maintaining all accounting documents
Education
Bsc (Hons) Physics - Physics
Nottingham Trent University
Nottingham 09.2023 -
Sleaford Joint Sixth Form - A-Level -
Sleaford Joint Sixth Form
Sleaford 09.2019 - 06.2021
Kesteven and Sleaford High School - GCSEs -
Kesteven And Sleaford High School Selective Academy
Sleaford 09.2014 - 06.2019
Skills
- Laboratory techniques
- Use of Image-J and Matlab
- Advanced mathematics
- Data analysis
- Strong communication
- Problem solving
- Project management
- Teamwork
- Adaptability
- Report writing
- Public speaking
Accomplishments
- Awarded Physics Undergraduate Research Scholarship
- Head Girl of Physics in A-Levels
- Awarded prize acknowledging outstanding performance in GCSE Science
- Rewarded for quick thinking during busy event by manually processing stock and payments when the tills malfunctioned
- Regularly commended by customers and managers for exceptional customer service
Hobbies and Interests
Outside of my academic life, I have a deep interest for music, having played the piano for 12 years. I enjoy social outings, especially indulging in karaoke, even if my vocal abilities may not match my enthusiasm. In addition to these I engage in regular weight lifting and have recently developed an interest for bouldering and tennis, both of which allow me to push myself out of my comfort zone mentally and physically.
Timeline
Club Waitress
Coco Tang
06.2024 - Current
Bsc (Hons) Physics - Physics
Nottingham Trent University
09.2023 -
Bartender
Away Resorts
06.2022 - 09.2023
Accounting Assistant
MyCloud Accounts
05.2021 - 09.2021
Sleaford Joint Sixth Form - A-Level -
Sleaford Joint Sixth Form
09.2019 - 06.2021
Kesteven and Sleaford High School - GCSEs -
Kesteven And Sleaford High School Selective Academy
09.2014 - 06.2019
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