Ellie Bulmer
wakefield ,west yorkshire
Summary
I hold a level 1 animal care qualification and a level 2 food hygiene certificate. I also effectively manage autism, ADHD, hypermobility, and absence seizures, and I am fully able to meet the responsibilities of the role. I am reliable, motivated, and committed to delivering high-quality work. im experienced in animal care, grooming techniques, and customer service. i have great time management, team collaboration, and maintaining hygiene standards while ensuring the comfort and well-being of animals. confident in handling customer complaints, creative displays, and sales techniques to enhance client satisfaction. Adept at understanding dog behaviour, providing tailored grooming services such as coat brushing, bathing, drying, and pet waste removal with attention to detail. Committed to upholding health and safety standards while fostering positive interactions with both pets and their owners. Known for being kind, caring, responsible, loyal, and reliable in all aspects of work.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Dog groomer
doggy dazzlers
Wakefield, west yorkshire
2025.03 - Current
- Performed regular cleaning duties around the salon; contributed to hygiene standards.
- Improved salon efficiency through effective time management skills.
- Ensured animal's comfort by maintaining grooming salon cleanliness.
- Supported colleagues during busy periods; fostered teamwork within the salon.
- Handled difficult or anxious dogs with patience and professionalism; promoted a positive environment.
- Swept and mopped floors, cleaned kennels and runs and emptied trash to reduce infection risk among people and animals.
- washed a dried dogs thoroughly
- muzzled unpredictable dogs
Charity shop volunteer
mind charity shop
Rothwell, Leeds
2023.01 - 2024.12
- Managed till transactions, resulting in accurate accounting.
- Enhanced shop's aesthetic appeal by creating eye-catching window displays.
- Adhered to health and safety procedures, ensuring a safe environment for staff and customers alike.
- Provided information about products to assist customers' buying decisions.
- Assisted in sorting and pricing donations for streamlined operations.
- Dealt with customer queries and complaints effectively, maintaining high levels of satisfaction.
- Conducted regular inventory checks for up-to-date record keeping.
- Maintained cleanliness and hygiene standards throughout the shop floor.
- Demonstrated excellent customer service skills to ensure repeat business.
- Packaged sold items carefully for optimal customer satisfaction post-purchase.
- Warmly greeted customers, delivering outstanding service from store arrival to departure.
Education
level 1 animal care and a level 2 food hygiene - animal care maths and english
camphill wakefield
Wakefield 2023.09 - 2026.07
Skills
- Animal care knowledge
- Customer service
- Time management
- Team collaboration
- Hygiene standards
- Communication skills
- Problem solving
- Attention to detail
- Adaptability
- Sales techniques
- Creative displays
- Health and safety
- Grooming techniques
- Handling customer complaints
- Coat brushing
- Time management efficiency
- Bathing and drying expertise
- Respect for animals' comfort
- Dog behaviour understanding
- Good communication with owners
- Pet waste removal
- Coat washing
- Animal interaction
- Grooming and bathing
- drying dogs
- kind and caring
- responsible
- loyal
- reliable
Affiliations
- gaming
- playing with the dog
- biking
Certification
level 2 food hygiene certificate and a grade 1 animal care qualification