Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Languages
References
Timeline
Hi, I’m

Ellie Brooks

Derbyshire
Ellie Brooks

Summary

Proactive Assistant Manager with knack for boosting team productivity and enhancing customer satisfaction. Excel at streamlining operations and implementing innovative solutions, resulting in smoother workflows and higher client retention. Recognised for fostering positive workplace culture and driving continuous improvement.

Overview

7
years of professional experience
4
years of post-secondary education

Work history

The Cheddar Gorge
Ashbourne

Assistant Manager
10.2024 - 01.2025

Job overview


  • Handled stock control duties diligently preventing overstocking or shortages.
  • Successfully delivered on tasks within tight deadlines.
  • Increased revenue by upselling and recommending products.
  • Handled customer complaints effectively, restoring trust in our brand.
  • Coordinated with management on operational issues providing solutions for better efficiency.

Slow Fashion Movement UK

Researcher and Content Creator
10.2024 - Current

Job overview

  • Managed multiple research projects simultaneously, ensuring timely completion.
  • Created content and reels that are engaging, empowering and educational
  • Identified relevant sources of data to support research objectives.

Square One Rialto (The Mulberry Group)
Melbourne

Barista
01.2023 - 01.2024

Job overview

  • Maintained a high standard in a fast-paced, high energy environment
  • Improved my palette with regular coffee cupping
  • Worked a variety of events, including weddings and work events
  • Nominated for 'FOH Member of the Month' in January 2024

Heide Kitchen (The Mulberry Group)
Melbourne

Head Barista and Bar Manager
01.2022 - 01.2023

Job overview

  • Managed the bar team and trained up the next head barista
  • Introduced new drinks, and ensured a strong team standard
  • Nominated for 'FOH Member of the Month' in February 2023

The University of Manchester Maths Netball Team
Manchester

Captain and Manager
09.2021 - 06.2022

Job overview

  • Provided constructive feedback after each match, facilitating continuous improvement.
  • Encouraged inclusivity within the team, promoting a positive playing environment for all members.
  • Led fitness drills; increased overall team stamina and strength.
  • Secured funding for venue hire and new personalised team kit.

Education

The University of Manchester
UK

BSc from Mathematics with French
09.2018 - 06.2022

University overview

  • Modules: Group Theory, Hyperbolic Geometry, Coding Theory, Mathematics for a Finite Planet with Mathematical modelling; French Cinema, Protest Music in France
  • Graduated with Honours, a high 2:1
  • Captain of Maths Netball team

Into Carry

Textile Upcycling 101 from Sustainable Fashion
02.2024 - 03.2024

University overview

  • Upcycled waste materials into tailored items
  • Developed repair skills such as Sashiko, Appliqué, Reverse Appliqué, and blanket stitch techniques

Winthrop-King Institute
Florida

Online Conference Presentation
10.2022 - 10.2022

University overview

Presented in 'The Broken Mirror: Christine and the Queens and Global Frenchness' conference following a well-received essay, 'Genderf*ck it!', on the French artist Christine and the Queens


Skills

  • Sewing, embroidery and alterations
  • Management
  • Communication
  • Proactive initiative
  • Canva
  • Product display creativity
  • Quality control measures
  • Staff mentoring
  • Customer engagement
  • Time efficiency
  • Microsoft Excel

Affiliations

  • Travelling
  • Sewing
  • Reading
  • Ethical Fashion

Accomplishments

'Front of House Member of the month' for The Mulberry Group in February 2023 and January 2024

Languages

English
Native
French
Upper intermediate (B2)

References

  • Daniel Cormick, Manager at Heide Kitchen, daniel@heidekitchen.com.au
  • Thomas Ertman, Manager at The Cheddar Gorge, hello@thecheddargorge.co.uk

Timeline

Researcher and Content Creator

Slow Fashion Movement UK
10.2024 - Current

Assistant Manager

The Cheddar Gorge
10.2024 - 01.2025

Into Carry

Textile Upcycling 101 from Sustainable Fashion
02.2024 - 03.2024

Barista

Square One Rialto (The Mulberry Group)
01.2023 - 01.2024

Winthrop-King Institute

Online Conference Presentation
10.2022 - 10.2022

Head Barista and Bar Manager

Heide Kitchen (The Mulberry Group)
01.2022 - 01.2023

Captain and Manager

The University of Manchester Maths Netball Team
09.2021 - 06.2022

The University of Manchester

BSc from Mathematics with French
09.2018 - 06.2022
Ellie Brooks