Summary
Overview
Work History
Education
Skills
Certifications And Additional Experience
Timeline
Generic

Ellie Brewster

Care Assistant
Liverpool

Summary

A highly motivated graduate in Criminology and Psychology (BSc Hons) with strong interpersonal and problem-solving skills. Experienced in care, customer service, and conflict resolution, with a deep understanding of human behavior and social rehabilitation. Passionate about supporting individuals in challenging situations and helping them reintegrate into society.

Overview

5
5
years of professional experience

Work History

Care Assistant

HCL
06.2024 - Current
  • Provide personal care and emotional support to individuals with complex needs
  • Assist with mobility, medication administration, and daily activities
  • Maintain accurate records and adhere to safeguarding protocols

Customer Assistant

Marks & Spencer
03.2022 - 12.2023
  • Assisted customers, resolved inquiries, and handled complaints professionally
  • Ensured compliance with store policies, including age-restricted sales
  • Worked in a fast-paced environment, improving problem-solving skills

Classroom Assistant (Work Experience)

Dunclug Nursery
10.2019 - 10.2019
  • Supported children's development and communication skills
  • Assisted staff in maintaining a safe and structured environment

Education

Bachelor of Science - BSc (Hons) Criminology And Psychology

Liverpool John Moore’s University
Liverpool
07-2024

High School Diploma -

Cambridge House Grammar School
Ballymena, United Kingdom
08-2020

Skills

  • Strong communication & interpersonal skills
  • Conflict resolution & de-escalation
  • Risk assessment & case management
  • Report writing & documentation
  • Empathy & active listening
  • Problem-solving & decision-making
  • Team collaboration & independent work

Certifications And Additional Experience

  • Customer Service Training (conflict resolution & client engagement)
  • Charity & Volunteer Work (fundraising and community support in Romania)
  • Girl's Brigade Sub-Officer Training (leadership & mentoring experience)

Timeline

Care Assistant

HCL
06.2024 - Current

Customer Assistant

Marks & Spencer
03.2022 - 12.2023

Classroom Assistant (Work Experience)

Dunclug Nursery
10.2019 - 10.2019

Bachelor of Science - BSc (Hons) Criminology And Psychology

Liverpool John Moore’s University

High School Diploma -

Cambridge House Grammar School
Ellie BrewsterCare Assistant